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Author Topic: Outlook Web Access Logon  (Read 1007 times)
kaine26
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« on: July 12, 2001, 10:14:13 AM »

Hi,

Users at my workplace can use a web page to connect to the exchange server to get their emails.

The problem I am having is that some users can connect to it and some can't.  I have looked at mailboxes and can see no difference in setup.  Is it to do with the users network config on their home PC's?

Thanks for your help.
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usnretired
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« Reply #1 on: July 12, 2001, 12:38:44 PM »

Have them use their full e-mail address at the first (yellowish colored) screen and then use their full login (doamin/username) at the login box.  This will alleviate any confusion on part of the Global Address list having to match logins with NT accounts.  Hope this helps.
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Yeti-GBR1
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« Reply #2 on: July 12, 2001, 01:02:56 PM »

ok, have you applied the patches to there browsers? ie are all of your clients using the same revision of browser? If the ones that can connect via a browser are using a higher Revision I suggests you upgrade the rest of them and try it...should work..if not have you searched the MS Support Knowledge Base for this problem?
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