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Author Topic: Exchange server move  (Read 1011 times)
hershey
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« on: May 30, 2001, 04:29:56 PM »

Hi, I posted this under general, too, but since it's really an Exchange question, I'll ask it again --

We recently moved our Exchange server to a new server.  Went smooth.  Moved fairly easily, Public, Private, Mailboxes, Connectors, etc.

The only problem we're having is when users try to delete multiple e-mails from their Outlook inboxes, Outlook stops responding.  Does anybody have any suggestions?

Thanks.
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kaycee
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« Reply #1 on: May 31, 2001, 03:09:53 AM »

Quote
We recently moved our Exchange server to a new server.  Went smooth.  Moved fairly easily, Public, Private, Mailboxes, Connectors, etc.
The only problem we're having is when users try to delete multiple e-mails from their Outlook inboxes, Outlook stops responding.  [/B]


We had a similar problem. It turned out to be a problem with the anti-virus-software.
In our case Total Virus Defense needed some reg-key's changed, thus increasing connection time-out's.

If you have anti-virus running, I'd first look into that.

Hope it helps, kind regards.

KayCee
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hershey
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« Reply #2 on: May 31, 2001, 09:08:09 AM »

thanks kaycee.  That's a good lead.  Did you have to make the change on the server or the clients?  What key did you have to change?

Thanks again.
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kaycee
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« Reply #3 on: June 01, 2001, 04:10:10 AM »

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Did you have to make the change on the server or the clients?  What key did you have to change?
[/B]

Q259163:
There was a hotfix for 5.5 SP3, which was replaced by SP4. This helped us a little.

The Reg-keys we then altered:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan
"OpenRetryDelay" Change the Decimal Value from 2 to 500. (which is the default value, but it could be altered by installing Groupshield or other software)

If you're running SP4 and Groupshield 4.5 you can alter this one too.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeIS\VirusScan
"DWORD" Change the Decimal Value 5000.

If this doesn't work, you can alter the "OpenRetryDelay" up to 1000, just do it in steps of 50.


Hope this helps.

Kind Regards,

Kees van Beek
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