Not sure that really answered my question. I mainly work with virtual environments now. This makes it easy to shadow a user's session and provide assistance without having to by physically at the location.
I used to post some back in the day. When I first started in IT, I was in a cubicle where others were walking by all the time. I used to come on here when I had nothing else to do, so that if anyone questioned why I was browsing the internet, I could tell them I was researching for my certification exams.