Why is it that some technicians in some shops have such bad attitudes?

I've noticed and characterized several different attitudes a new technician may encounter:

1) The "Welcome Aboard" attitude - mainly expressed by female and/or older (late 30's, early 40's) technicians. They will go the extra mile to help you get settled in and learn the system. They are glad to see a new face and hope that the new guy/girl will not have one of the other attitudes.

2) The "Yeah, Yeah, Hi" attitude - this is your loner and laid back person. He welcomes you but he doesn't want to eat lunch with you every Wednesday at Applebees. He sits in his office in front of the computer all day learning new things. This is the person that ACTUALLY knows everything. Unlike the attitude below, they could easily go somewhere else and make more money, but is happy right where he/she is. This is the person that will be a valuable resource to you in the organization. He will help you if the above mentioned is not around.

3) The "Your on your own buddy" attitude - This is the worst one to deal with. They are usually in their early to mid 20's. They "know" everything. These are usually the technicians who have been there the longest. You cannot tell them anything. They don't have time to train you properly. They don't want anyone threatening their status or level with the organization. They are very stingy with their information. They like to be relied on for solutions.

Which one are you?

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Put me down for #1 unless I'm really busy then #2.

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I have dealt with a large # of genuinely talented people in a large variety of fields. Attitude #3 is usually given off by people who really ain't that good. They use arrogance and rudeness to mask their lack of competence and basic insecurity. Have fun with it. Constantly ask them questions on really obscure knowlege. Ask them if they ever think they'll have a better job, while implying doubtful prospects. Drop things on their feet or spill their drink on their desk. Have a friend call and leave a weird message with their supervisor. "Hello, tell Tony that Big Charley scored ('long sniff') so come by after work. Tony knows who I am." Pay scary looking people a couple bucks to come into their workplace, act suspiciously, ask for them by name, then leave. That sort of thing. peace, neal

[This message has been edited by nealkas (edited 08-29-2000).]

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