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Exchange question: What do you do if a user's .ost file gets too big?
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carlos seramos
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 Exchange question: What do you do if a user's .ost file gets too big?
I have a user who as reached (or exceeded) the 1.82GB limit.
He can no longer syncronize his email. He can't even copy email off to
a new location.
What's the best way to get past this error long enough to archive some
email?
We're working with Outlook 2000 & Exchange 2k.
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 02-07-03 02:25 PM
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John Oliver, Jr. \(MVP\)
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Re: Exchange question: What do you do if a user's .ost file gets too big?
I would recreate his ost file. Lot faster and less headache than trying
troubleshoot one with errors.
--
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP
"carlos seramos" <pottercarl@hotmail.com> wrote in message
news:efa53c9b.0302070705.68dd73e3@posting.google.com...
> I have a user who as reached (or exceeded) the 1.82GB limit.
>
> He can no longer syncronize his email. He can't even copy email off to
> a new location.
>
> What's the best way to get past this error long enough to archive some
> email?
>
> We're working with Outlook 2000 & Exchange 2k.
Report this post to a moderator
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02-07-03 08:24 PM
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Lanwench [MVP - Exchange]
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Re: Exchange question: What do you do if a user's .ost file gets too big?
You don't need to troubleshoot it - delete it, have him work online, delete
stuff he doesn't need, and set up a new OST file that syncs to fewer
folders, perhaps.
carlos seramos wrote:
> I have a user who as reached (or exceeded) the 1.82GB limit.
>
> He can no longer syncronize his email. He can't even copy email off to
> a new location.
>
> What's the best way to get past this error long enough to archive some
> email?
>
> We're working with Outlook 2000 & Exchange 2k.
Report this post to a moderator
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02-08-03 02:24 PM
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Spides
Never stop a volunteer.
M
Registered: May 2000
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Country: United Kingdom
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Certifications: MCSE 2k, MCSA 2k + Messaging and CCNA
Working on: HP ASE MCSE 2003
Total Posts: 559
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Yeah get the lazy sod to delete crap that he really doesn't need and recreate a new .ost I've seen this time and time again, e-mails that are years old and they never look at them!!!!
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02-11-03 04:52 AM
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