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aawmorris
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Registered: Jun 2002
Location: Augusta
Country: United States
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Certifications: A+, MCSA W2K, CCNA, BBA CIS
Working on: MCSE, CCNP

Total Posts: 389

Help

I don't know if I am in the right forum but here goes. I have a PC in Florida with PCAnywhere ver 10.0, and a PC in Georgia with ver 9.2. When the Florida PC dials into the Georgia PC the modem drops the connection after a few seconds. Are there any compatability issues between the two? Any suggestions would be greatly appreciated.

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12-03-02 09:18 PM

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Deja-vue
Challenge Everything
M

Registered: Jul 2001
Location: Long Beach
Country: United States
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Certifications: MCSA 2000
Working on: MCSE 2000,MCSE 2003

Total Posts: 3243

PC-Anywhere 10.0 is compatible with 9.2, so there is no problem.
Username/password ok?
Did you run the optimization-wizard?
could be that your host runs a high resolution on the Desktop, which may be too much data for dial-up.
You may have to adjust transmit-rates on both modems.
Here is Symantec's troubleshoot Site:
http://www.symantec.com/techsupp/pca/pca_10_tasks.html

Let us know how you fixed it.
Good Luck!

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12-04-02 03:14 AM

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cm2gj
www.cm2gj.com
M

Registered: Jan 2002
Location: Mexico
Country: Mexico
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Certifications: MCP 2k, MCSA 2k, MCSE 2k, A+, CST, eTRUST, HPSAN (STAR)
Working on: N+, CNST, MCSE 2003

Total Posts: 5222

Re: Help

quote:
Originally posted by aawmorris
I don't know if I am in the right forum but here goes. I have a PC in Florida with PCAnywhere ver 10.0, and a PC in Georgia with ver 9.2. When the Florida PC dials into the Georgia PC the modem drops the connection after a few seconds. Are there any compatability issues between the two? Any suggestions would be greatly appreciated.

yes.
both are compatible.
do you know if the modem drop the connection because is bad established?...... maybe the line of the modem on one of the sides are wrong or not good enough.

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12-04-02 05:39 AM

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aawmorris
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M

Registered: Jun 2002
Location: Augusta
Country: United States
State:
Certifications: A+, MCSA W2K, CCNA, BBA CIS
Working on: MCSE, CCNP

Total Posts: 389

Fixed it. The ringing tones were different on each end. We had to add 6 commas,,,,,, after the phone number in order for the modem to pause and properly handshake with the other.

peace out

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12-04-02 11:05 PM

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