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General discussions > Public newsgroups > microsoft.public.cert.exams.mcse > Whats up with MS???

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Author Whats up with MS???
Keyboard Cowboy
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Whats up with MS???

OK, I passed my MCP (210) about 2 months ago. Haven't gotten my welcome
package yet. (I have since passed 215 and 218). Thought I would give it
some time about a month ago. I emailed MCPHelp@microsoft.com, but got a
failed message back. What is up with that? You mean to tell me that
Microsoft is having technical problems??? No!!! I don't believe it!! But
seriously, anyone know what is going on???


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Old Post 06-28-02 01:25 AM
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RodB
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Re: Whats up with MS???

Call 1-800-636-7544, I got mine within 2 weeks, they may have to resend it.

Rod
A+, Network+, MCP

"Keyboard Cowboy" <thekeyboardcowboy@nevermind.com> wrote in message
news:uq5vvkkHCHA.2280@tkmsftngp12...
> OK, I passed my MCP (210) about 2 months ago. Haven't gotten my welcome
> package yet. (I have since passed 215 and 218). Thought I would give it
> some time about a month ago. I emailed MCPHelp@microsoft.com, but got a
> failed message back. What is up with that? You mean to tell me that
> Microsoft is having technical problems??? No!!! I don't believe it!!

But
> seriously, anyone know what is going on???
>
>



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Old Post 06-28-02 04:25 AM
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_Mike_
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Re: Whats up with MS???


"Keyboard Cowboy" <thekeyboardcowboy@nevermind.com> wrote in message
news:uq5vvkkHCHA.2280@tkmsftngp12...
> OK, I passed my MCP (210) about 2 months ago. Haven't gotten my welcome
> package yet. (I have since passed 215 and 218). Thought I would give it
> some time about a month ago. I emailed MCPHelp@microsoft.com, but got a
> failed message back. What is up with that? You mean to tell me that
> Microsoft is having technical problems??? No!!! I don't believe it!!

But
> seriously, anyone know what is going on???


Is reply to address on your email set correctly? Every time I have mailed
MCPHelp@microsoft.com I get in the first instance an auto reply with a
ticket number and a proper reply within a few days. One of the first
times I have been impressed with MS :-)

Cheers
Mike


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Old Post 06-28-02 07:25 AM
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Keyboard Cowboy
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Re: Whats up with MS???

> Is reply to address on your email set correctly? Every time I have mailed
> MCPHelp@microsoft.com I get in the first instance an auto reply with a
> ticket number and a proper reply within a few days. One of the first
> times I have been impressed with MS :-)
>
> Cheers
> Mike



Yeah, my reply to is fine. The message was undeliverable. It could
not find "mcphelp@microsoft.com". I will try Rob's suggestion above
and see if anyone can be reached there... hopefully their phones
still work. Thanks for the help, though.

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Old Post 06-28-02 02:25 PM
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Raphael Norberg
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Re: Whats up with MS???

sometimes they run late, because bill is on vacation or something.... since
he hand signs every certificate.

Rnorberg

"Keyboard Cowboy" <thekeyboardcowboy@nevermind.com> wrote in message
news:uq5vvkkHCHA.2280@tkmsftngp12...
> OK, I passed my MCP (210) about 2 months ago. Haven't gotten my welcome
> package yet. (I have since passed 215 and 218). Thought I would give it
> some time about a month ago. I emailed MCPHelp@microsoft.com, but got a
> failed message back. What is up with that? You mean to tell me that
> Microsoft is having technical problems??? No!!! I don't believe it!!

But
> seriously, anyone know what is going on???
>
>



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Old Post 06-28-02 04:25 PM
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freak
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M




Registered: Aug 2000
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Certifications: MA, M.Ed., Net+,I-Net+, Security+, CEH, CEI, CCA, CCNA, MCP+I, MCSA, MCSE NT 4.0, MCSE 2000, MCT
Working on: MCSE 2K3, Linux+, CISSP

Total Posts: 9688

they recently ran out of wallet cards and had to make another run, I wonder if that got them late for the overall process...

__________________
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iCertify dot net
: Free Forum, quizzes, study guides...

FreakNotes.com: free subnetting, DHCP, Network Security study guides! Also 120-page Security+ book and 100+ page Network+ book!

InfoSecWeb.com

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Old Post 06-28-02 05:20 PM
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SlipStream
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Re: Whats up with MS???

i still havent gotten my MCSA welcome kit yet...i passed my last test for
that on may 8th. i just had MS reorder it...

"freak" <freak.6yxfn@mail.examnotes.net> wrote in message
news:freak.6yxfn@mail.examnotes.net...
>
> they recently ran out of wallet cards and had to make another run, I
> wonder if that got them late for the overall process...
>
>
> --
> View this thread: http://www.examnotes.net/article45108.html
> freak - Moderator
>
> Freak, MA, M.Ed., Net+,I-Net+, CCA, CCNA, MCP+I, MCSA, MCSE NT, MCSE 2K,
> MCT
> '
> MCSEfreak.com ' (http://www.MCSEFreak.com)
> '
> Study guides from freak ' (http://www.MCSEFreakPress.com)
> Linux+, TCP/IP, 70-210, 70-215, 70-218, 70-270, CCA, Net Security...
> 'Free Prep Test questions' (http://www.qksrv.net/click-665109-5580425)
> ------------------------------------------------------------------------
> freak's Profile:

http://www.examnotes.net/forums/mem...nfo&userid=1778
>
>



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Old Post 06-28-02 08:25 PM
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Keyboard Cowboy
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Re: Whats up with MS???

I called the earlier today. They said that I should have received it by
now. They are resending. Should be another 4-6 weeks. Oh Yeah!
"SlipStream" <ezcheese17@earthlink.net> wrote in message
news:r24T8.216$uT4.28@newsread1.prod.itd.earthlink.net...
> i still havent gotten my MCSA welcome kit yet...i passed my last test for
> that on may 8th. i just had MS reorder it...
>
> "freak" <freak.6yxfn@mail.examnotes.net> wrote in message
> news:freak.6yxfn@mail.examnotes.net...
> >
> > they recently ran out of wallet cards and had to make another run, I
> > wonder if that got them late for the overall process...
> >
> >
> > --
> > View this thread: http://www.examnotes.net/article45108.html
> > freak - Moderator
> >
> > Freak, MA, M.Ed., Net+,I-Net+, CCA, CCNA, MCP+I, MCSA, MCSE NT, MCSE 2K,
> > MCT
> > '
> > MCSEfreak.com ' (http://www.MCSEFreak.com)
> > '
> > Study guides from freak ' (http://www.MCSEFreakPress.com)
> > Linux+, TCP/IP, 70-210, 70-215, 70-218, 70-270, CCA, Net Security...
> > 'Free Prep Test questions' (http://www.qksrv.net/click-665109-5580425)
> > ------------------------------------------------------------------------
> > freak's Profile:

> http://www.examnotes.net/forums/mem...nfo&userid=1778
> >
> >

>
>



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Old Post 06-29-02 05:25 AM
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cross36
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Total Posts: 3489

Freak is right. Also i would call them to see if it was shipped out or even at all processed. Tell them your kit is still pending

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Old Post 06-29-02 04:02 PM
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JayDubb
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Re: Whats up with MS???

The same thing happened to me when I re-ordered my Win2000 MCSE with the new
logo, to replace the old style certificate they sent me in February.

I waited about 10 weeks before calling to find out what the problem was. The
girl I spoke with said the computer showed it was sent and should have arrived
a month ago-- at which point I said that's the very reason for my call.

She re-ordered it and said to wait another 4-6 weeks, but lo' and behold, it
arrived about 2 weeks later. Then 3 days after that, ANOTHER copy arrived.
Hmmmmmm....



Keyboard Cowboy wrote:
>
> I called the earlier today. They said that I should have received it by
> now. They are resending. Should be another 4-6 weeks. Oh Yeah!

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