In this highly charged atmosphere, I think we could do some joke, here's one:

One night working at technical support, this old lady called and told me that she received our disk and said that she's afraid of it.

Tech: Well,ma'am there is nothing to be afraid of. It's a disk for your computer.

Cust:
Well, I don't have a computer. The directions say "install and run". I'm to old
to run.

Tech: Ma'am could you please hold? (screams with laughter)

Tech:
Ma'am I can insure you that you are OK.

Cust: OK. Should I call the police?

Tech: No, ma'am, just throw it away.

Cust: Well, there is a silver thing that
slides across and it clicks. What is that?

Tech: It is safe to throw it away.
It's for a computer, OK?

Cust: But is this a bomb?

Tech: No, ma'am, just throw it
away.

Cust: Now? Tech: Yes, if you like.

Cust: Son, you saved my life!
Thank you and have a nice day.

__________________
" When asked if he felt discouraged by the 1,073 failures he had before inventing the electric light bulb, "I did not fail 1,073 times; I found 1,073 ways not to do it."

Thomas Edison.

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I always thought that the notion of using the CD-Rom as a cup holder was an urban legend. A customer came in to the shop I worked at and their repair issue was the the CD-Rom would not open. You guessed it, the tray and door were exposed to spills of soda that had hardened, sticking the tray shut. Keep lot of Q-Tips and alcohol around.

Last edited by jeff_j_black on 04-01-02 at 02:47 PM

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Poor little grandma. We tech people should be working with bomb squads now, LOL!

__________________
Riding the endless light of fortunes...

http://www.darkroads.com

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On other forum, I once came across a person crying for help, "Why can't he open his CD-ROM ?" ,"Were his kids playing tricks, sealing the CDROM with superglue ?", he sounds totally helpless, one suggested the emergency button, but still no good.I think he must have got a new one.

I think helpdesk people have problems facing people who are illiterate with PC. The kind of Computer Jargons can be over-whelming. Computers are the 'Love and Hate' item for centuries.

I agree, I had the feeling, "Like disabling a bomb, when I try new things on a server, for the first time, the kind of situation, where you don't know whether, it will work or fail, especially, you bought a new expensive printserver, trying to put it into production. If it don't work, due to imcompatibility or whatever, it's always scare the hell of me

__________________
" When asked if he felt discouraged by the 1,073 failures he had before inventing the electric light bulb, "I did not fail 1,073 times; I found 1,073 ways not to do it."

Thomas Edison.

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