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Groupwise 5 not receiving mail
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remmington
Junior Member
Registered: Feb 2001
Location:
Country: England
State:
Certifications: CNA,MCP
Working on: SCSA, SCNA
Total Posts: 7
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 Groupwise 5 not receiving mail
I have been looking at Groupwise 5 the problem is no mail getting through to the client, it gets as far as the server and then loops, emails can be sent externally ok
CAN ANYONE HELP WITH SYMPTEM!!! 
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 01-14-02 10:59 AM
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limsam
Senior Member
Registered: Jul 2001
Location:
Country: Australia
State:
Certifications: MCSE (W2K & NT4), CNE5, MCDBA, CCNA
Working on: I am tired!
Total Posts: 572
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What was the last change you did?
Any new SW installed? Any change in configuration?
Or else is it a new installation?
How many domains? how many post boxes?
IF you have a firewall, just temporarily disable it and see if the mails are going.
It is very difficult to tr. shoot from the information you provided.
__________________
Sadly, it is not what you know. It is who you know!
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01-15-02 06:29 AM
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remmington
Junior Member
Registered: Feb 2001
Location:
Country: England
State:
Certifications: CNA,MCP
Working on: SCSA, SCNA
Total Posts: 7
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sorry I all is not clear the facts are
1.Mail can be sent externally and gets to the site in unreaderble text.
2. No mail can bee seen in any of the post boxex 1-7 in this case 4 for normal mail
3. I have been told that on changes have been made only 1 user created and 1 deleted!!!
4. They have no backup at all( can you beleive this!!!)
5 It appears the main mailbox may have been deleted. I think groupwise may need to be reinstalled to recreate main postbox and then test all users????
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01-15-02 10:44 AM
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limsam
Senior Member
Registered: Jul 2001
Location:
Country: Australia
State:
Certifications: MCSE (W2K & NT4), CNE5, MCDBA, CCNA
Working on: I am tired!
Total Posts: 572
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Hi
It is very difficult to believe that nothing was changed. Creating a user and deleting is not an issue.
I guess somebody tampered with.
(1) Did you try to do the test bypassing the firewall?
(2) In any case, make a study of installing GW. Refer to a good GW book. And inform them that it is virtuallly impossible to get their old mails, settings etc. Make them understand this . Otherwise, even after reinstall GW and make everything work, fingers will be pointed at you accusing they missed all their old emails.
(3) Reinstall GW. (If you have no experience, install NW in a good faster PC and install GW and test. Then install in the live system.
(4) Recommend a good backup system. It is NOT a choice, but a must.
__________________
Sadly, it is not what you know. It is who you know!
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01-15-02 11:51 PM
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remmington
Junior Member
Registered: Feb 2001
Location:
Country: England
State:
Certifications: CNA,MCP
Working on: SCSA, SCNA
Total Posts: 7
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thanks for the replys guys, I havs submitted a strong report to the company and they are reviewing what to do , once again procrastinating.
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01-16-02 12:12 PM
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Kasor
Senior Member
M
Registered: Jul 2000
Location: Yankee
Country: USA
State:
Certifications: n^2
Working on: STUDYING!!!
Total Posts: 3159
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01-17-02 01:48 AM
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