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limsam
Senior Member
Registered: Jul 2001
Location:
Country: Australia
State:
Certifications: MCSE (W2K & NT4), CNE5, MCDBA, CCNA
Working on: I am tired!
Total Posts: 572
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 Cybex KVM switch
Hi
I have a 4-port Cybex Autoview KVM switch. It is connected to two NW5.1 servers and two Win2000 servers. Win2000 servers have no problem.
But, when I switch to NW5.1, one of the server 'resets' when I ALT+Esc to change between the consoles.
There isno warning. Just the server resets. But the problem is intermittent. No pattern could be seen. Every time after that, I used to power down and power up the KVM switch.
Still, occasionally, it happens.
Anybody got the same problem?
__________________
Sadly, it is not what you know. It is who you know!
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 12-27-01 05:44 AM
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dheinsdorf
eDirectory Inside
Registered: Mar 2001
Location: Yuma, AZ.
Country: USA
State:
Certifications: CNE5, CNA5, AASET
Working on: MCSA, CCNA, Linux
Total Posts: 340
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Re: Cybex KVM switch
quote:
Originally posted by limsam
Hi
I have a 4-port Cybex Autoview KVM switch. It is connected to two NW5.1 servers and two Win2000 servers. Win2000 servers have no problem.
But, when I switch to NW5.1, one of the server 'resets' when I ALT+Esc to change between the consoles.
There isno warning. Just the server resets. But the problem is intermittent. No pattern could be seen. Every time after that, I used to power down and power up the KVM switch.
Still, occasionally, it happens.
Anybody got the same problem?
We abandoned our Cybex AT (non PS/2) KVMs and went to cheapie Belkin Pros. Twice with some of them I had to send them in for firmware upgrades going from 4.11 to 5.0 and then 5.0 to 5.1! Luckily they handled it out of warranty.
I would call them. Maybe try another keyboard and mouse. Belkin said they have problems with cheapie Memorex and such parts.
I use a Dell QuietKey and Logitec simple 2 button. Maybe look for a BIOS flash for your server motherboard. Belkins are really particular on the AC Adapter. It will work without one but flaky. Cybex is $$$ stuff, I would hope they would talk to you. Hit them with an email.
__________________
Doug Heinsdorf, CNE5, CNA5.
---------------------------
This is my Tree. There are many like it but this Tree is mine.
-=FullMetalNetwork=-
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12-28-01 06:14 AM
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limsam
Senior Member
Registered: Jul 2001
Location:
Country: Australia
State:
Certifications: MCSE (W2K & NT4), CNE5, MCDBA, CCNA
Working on: I am tired!
Total Posts: 572
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Hi
Thanks Dhein.
I dropped then an email and I will let you know when they reply.
__________________
Sadly, it is not what you know. It is who you know!
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12-28-01 08:30 AM
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limsam
Senior Member
Registered: Jul 2001
Location:
Country: Australia
State:
Certifications: MCSE (W2K & NT4), CNE5, MCDBA, CCNA
Working on: I am tired!
Total Posts: 572
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Excellent !!!! Support.
I got a quick email reply from them. It says :
please review our Customer Support web page for future requests. Our
Knowledge Base may offer a quick resolution to your installation and
configuration questions. If not, you can use the on-line call entry form to
generate you own call ticket. The on-line call entry system will send you a
ticket number and the call will be assigned to a support representative for
quick response.
http://www.avocent.com/support
I visited that site. There was a
tiny knowledge base.
__________________
Sadly, it is not what you know. It is who you know!
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12-28-01 08:51 AM
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dheinsdorf
eDirectory Inside
Registered: Mar 2001
Location: Yuma, AZ.
Country: USA
State:
Certifications: CNE5, CNA5, AASET
Working on: MCSA, CCNA, Linux
Total Posts: 340
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Re: Excellent !!!! Support.
Yeah, thier KB is small. I'd follow through with what they offer.
quote:
Originally posted by limsam
I got a quick email reply from them. It says :
please review our Customer Support web page for future requests. Our
Knowledge Base may offer a quick resolution to your installation and
configuration questions. If not, you can use the on-line call entry form to
generate you own call ticket. The on-line call entry system will send you a
ticket number and the call will be assigned to a support representative for
quick response.
http://www.avocent.com/support
I visited that site. There was a
tiny knowledge base.
__________________
Doug Heinsdorf, CNE5, CNA5.
---------------------------
This is my Tree. There are many like it but this Tree is mine.
-=FullMetalNetwork=-
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12-28-01 03:34 PM
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