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CompTIA > A+ forum > WIN ME Shutdown Problem

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Author WIN ME Shutdown Problem
imran1430
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Registered: Jan 2001
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WIN ME Shutdown Problem

WIN ME

All updated...

I try to shut down the computer but it hangs at a black screen, dont see anything like: its now safe to shutdown your computer, or like, please wait while your computer is shutting down..

In safe mode, everything is fine and it shuts down perfectly. If someone can help me out, I'd really appreciate it

Thanks

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Imran
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Old Post 06-19-01 04:01 PM
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kjones
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Post Steps to try

Imram1430 did you try these steps, see if they help.

Link: http://support.microsoft.com/suppor..._SRCH&SPR=WINME

Hope this helps.

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Randy
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Did you download the crotocal updates and patches at MS' Update site? This is a fairly common problem. After I d/l's the patches and installed them the problem was fixed. If this doesn't help, let me know.

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Gareth Leung
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Hi Randy, I cannot find the updates in MS site. Any ideas??

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Old Post 06-19-01 05:30 PM
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Randy
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Try:

http://windowsupdate.microsoft.com/ and
http://www.microsoft.com/WindowsMe/

They may have changed it, but in ME there should be an icon that will allow you to go directly to the M$ site for the updates. Let me know if this still doesn't help.

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Old Post 06-19-01 05:33 PM
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imran1430
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Thanks for the input guys. I will go through all the suggestions and let ya know if it worked. I already updated windows...

and played around with a bunch of other things too.. but what is kinda wierd is that the problem doesnot exist in safemode that means that there is some sort of a driver or vxd that is causing the problem.

Thanks for the help once again...

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