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General discussions > Hardware > OfficeJet 6210

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Author OfficeJet 6210
tabur15
Junior Member
M




Registered: Dec 2007
Location:
Country: United States
State: FL
Certifications:
Working on:

Total Posts: 3
OfficeJet 6210

I have a client that is having issues with their HP officejet 6210 all in one printer. The printer reports the following error:
"Error:0x07a74dd6
1959:lib_barracu" on it's display even after a hard and soft reset.
also,
the ink inside the print no longer moves around (slides on it's carriages) when the cover is lifted. It is completely stationary.
Any ideas?

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Old Post 12-17-07 01:11 PM
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ccomputers
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Registered: Aug 2006
Location: Cape Town
Country: South Africa
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Certifications: Jack of All Trades, Master of Non
Working on: Surviving MS Vista

Total Posts: 56

Start by replacing the cartridges, if they dont move, they arn't initializing, and could be faulty.

Also have a look at the encoder strip and make sure it isn't covered with spilled ink.

Safest bet is get it into an autherized HP service centre and let them service and troubleshoot for you.

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