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Faulty IE and no control panel
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PaulaJava
Member F

Registered: May 2002 Location: Chandler Country: United States State: AZ Certifications: Working on: A+ & eventually MCSE
Total Posts: 41
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Faulty IE and no control panel
Hello.
I'm working on a friend's computer that has Windows ME on it. He is unwilling to let me reformat so I have a couple of problems I need to deal with. One, his internet explorer shuts down at certain times, error messages pop up, and some links dont work. Is there a way to uninstall and reinstall IE. I cant even see what version he had. Also, we cant see the control panel. I can open it but I cant see anything even though it says there's 35 items. Does ME allow a repair to be down without reformatting the entire hard drive? Somebody Please help!
Paula
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Don't be afraid to ask a question because it's better to be a fool for a moment then to be a fool forever.
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11-17-04 05:20 PM
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curiousgeorge
learn through asking M

Registered: Jul 2003 Location: Country: United States State: Certifications: MCSE, MCSA, Server+, Dell, HP, Other Working on:
Total Posts: 1110
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11-17-04 07:26 PM
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yanqui
still here... F

Registered: Oct 2002 Location: Country: United States State: Certifications: a+ Working on: Net+, Citrix, Linux+
Total Posts: 1588
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In addition to the virus scan run a spyware/adware detector on it. Most of them are free downloads.
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11-18-04 06:40 PM
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curiousgeorge
learn through asking M

Registered: Jul 2003 Location: Country: United States State: Certifications: MCSE, MCSA, Server+, Dell, HP, Other Working on:
Total Posts: 1110
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11-18-04 07:21 PM
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yanqui
still here... F

Registered: Oct 2002 Location: Country: United States State: Certifications: a+ Working on: Net+, Citrix, Linux+
Total Posts: 1588
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I've found that, although I like the search& destroy much better (seems to be a better cleaner than the others) you should also run at least one other afterward; the search and destroy will just not catch everything, and neither will the adaware. As a last resort, because reading the logs requires a LOT of patience, hijackthis does a good job of identifying what shouldn't be there. But if you don't know how to read the logs, find someone who does, or else you'll end up removing something you want to keep.
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11-19-04 03:39 PM
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