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General discussions > General Discussion > WTG Verizon!

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Author WTG Verizon!
ruscorp
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Registered: Jun 2001
Location: Staten Island
Country: United States
State:
Certifications: Enough
Working on: Dublin Crew

Total Posts: 7888
Red face WTG Verizon!

Good job knocking out 911 in the city Friday! I saw it on TV all the way from Killington, Vermont on WPIX 11.

What's next to screw up? How about routing smoking complaints to Bloomberg's home number?

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Old Post 03-29-04 08:18 PM
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DaDnDe
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Registered: Apr 2003
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Total Posts: 917

ok guess im on the wrong side of the US of A... so i didnt hear what happened...

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Old Post 03-29-04 10:29 PM
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KiwiPete
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Registered: Jun 2001
Location: Auckland
Country: New Zealand (Aotearoa)
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Certifications: A+, Network+, MCP (70-210,76-215)
Working on: MCSA 70-218

Total Posts: 859

You're confused?
I'm on the wrong side of the planet.

Google sez:
"NEW YORK -- A day after a data-entry error temporarily shut down the city's 911 emergency line, Verizon announced that a supervisor would be required to oversee future work that might affect the system. The system shut down Friday night after a Verizon employee making service changes to a bank's phone system accidentally rerouted 911 calls to the bank, Verizon spokesman Daniel Diaz Zapata said Saturday. "We have immediately altered our processes to ensure this type of situation does not reoccur," he told The New York Times for Sunday editions.

The employee, who was not identified, was working alone when the accident happened. Zapata said the employee would probably not be penalized. It was unclear how many 911 calls were placed while the system was down beginning at about 7:20 p.m. Friday, officials said Saturday. By 8:30 p.m., calls had been diverted to the city's 311 information line, and both police and fire officials said the failure apparently did not lead to any fires or crimes going undetected. Full 911 service was restored at about 9:40 p.m."

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When is Microsoft going to bring out the MCXP Certification?
Microsoft Certified X-box Player.
I'll study for that.

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Old Post 03-29-04 10:45 PM
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DaDnDe
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Total Posts: 917

yep... definitely a boo-boo alright...

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Old Post 03-29-04 11:11 PM
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ruscorp
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Registered: Jun 2001
Location: Staten Island
Country: United States
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Certifications: Enough
Working on: Dublin Crew

Total Posts: 7888

quote:
Originally posted by DaDnDe
yep... definitely a boo-boo alright...


Knocking out 911 service in 3 out of 5 boroughs qualifies as more than a "boo-boo" to me. This is strike two for Verizon. (Strike one was the phone failure during the black out)

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