Hello,

Is there anyone who can help on a problem I am facing
with the Office XP step by step interactive training. I
have installed it on a server and using the training over
the web. It is working fine on many Pcs but not on all. I
will describe more should someone offers to help.

Urgent help is much appreciated

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The only issue we had is that it requires at least Flash 5 Player to work,
so we had to upgrade some machines...

--
Jeffrey W. Roach
MCSE, MCSA, CNA, Network+, A+
"Roland" <r.khoury@impactbbdo.co.ae> wrote in message
news:080c01c34865$c4ed03f0$a10
1280a@phx.gbl...
> Hello,
>
> Is there anyone who can help on a problem I am facing
> with the Office XP step by step interactive training. I
> have installed it on a server and using the training over
> the web. It is working fine on many Pcs but not on all. I
> will describe more should someone offers to help.
>
> Urgent help is much appreciated

Report this post to a moderator

Thanks Jeffrey,
We have been testing for the last 10 days. We did every
possible trick in the book. And it has no pattern that we
could find. What actually happens is that the training
runs up to the point where interativity starts, then it
stops. so basically the flash things can be seen, only
interactivitity does not work.
If I run the software on the PC as a standalone from the
CD on any PC it works fine however. Only the browser /
network thing is not running.
Are you running the web based thing?
Could it be a licensing issue, as I installed as is out
of the box no licensing?
When you run on server , did you do access 2000 or SQL?
Also , when you install on the server, with access 2000
it then says we should change database file to
enable "right". !! which file, never mentioned.

Sorry for all the questions. We are desperate

Appreciate the help


>-----Original Message-----
>The only issue we had is that it requires at least Flash
5 Player to work,
>so we had to upgrade some machines...
>
>--
>Jeffrey W. Roach
>MCSE, MCSA, CNA, Network+, A+
>"Roland" <r.khoury@impactbbdo.co.ae> wrote in message
> news:080c01c34865$c4ed03f0$a10
1280a@phx.gbl...
>> Hello,
>>
>> Is there anyone who can help on a problem I am facing
>> with the Office XP step by step interactive training. I
>> have installed it on a server and using the training
over
>> the web. It is working fine on many Pcs but not on
all. I
>> will describe more should someone offers to help.
>>
>> Urgent help is much appreciated
>
>
>.
>

Report this post to a moderator

We did the install on a IIS box with the DB on a SQL 2000 box, we have the
link on our Intranet. I also use it when I'm teaching Classes to the end
users about MS Office. We purchased 30 Licenses for the MELL (Microsoft
Enterprise Learning Library), so the site only allows 30 people to log-in at
a time.

--
Jeffrey W. Roach
MCSE, MCSA, CNA, Network+, A+


"Roland" <r.khoury@impactbbdo.co.ae> wrote in message
news:04e101c34948$7f5d9be0$a30
1280a@phx.gbl...
> Thanks Jeffrey,
> We have been testing for the last 10 days. We did every
> possible trick in the book. And it has no pattern that we
> could find. What actually happens is that the training
> runs up to the point where interativity starts, then it
> stops. so basically the flash things can be seen, only
> interactivitity does not work.
> If I run the software on the PC as a standalone from the
> CD on any PC it works fine however. Only the browser /
> network thing is not running.
> Are you running the web based thing?
> Could it be a licensing issue, as I installed as is out
> of the box no licensing?
> When you run on server , did you do access 2000 or SQL?
> Also , when you install on the server, with access 2000
> it then says we should change database file to
> enable "right". !! which file, never mentioned.
>
> Sorry for all the questions. We are desperate
>
> Appreciate the help
>
>
> >-----Original Message-----
> >The only issue we had is that it requires at least Flash
> 5 Player to work,
> >so we had to upgrade some machines...
> >
> >--
> >Jeffrey W. Roach
> >MCSE, MCSA, CNA, Network+, A+
> >"Roland" <r.khoury@impactbbdo.co.ae> wrote in message
> > news:080c01c34865$c4ed03f0$a10
1280a@phx.gbl...
> >> Hello,
> >>
> >> Is there anyone who can help on a problem I am facing
> >> with the Office XP step by step interactive training. I
> >> have installed it on a server and using the training
> over
> >> the web. It is working fine on many Pcs but not on
> all. I
> >> will describe more should someone offers to help.
> >>
> >> Urgent help is much appreciated
> >
> >
> >.
> >

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