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General discussions > Public newsgroups > alt.certification.a-plus > Windows 2000 Install question

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Author Windows 2000 Install question
smackedass
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Windows 2000 Install question

Hello Again

While attempting to install Windows 2000 Pro onto a new hard drive, I got
this message:

"File /halacpi.dll could not be loaded. The error code is 7. Setup cannot
continue. Press any key to exit."

I went to the MS site, and found an article that indicated that my
hardware's power management might not be able to handle Win2k. It did
mention to try to let the installation locate and recognize the existing
processor as different type (Standard PC), which I tried, and this didn't
work either.

I also have the most recent BIOS flash installed.

Does anyone else have any thoughts on this, or is there anything else that I
might want to try?

Thanks again!

smackedass


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Old Post 02-10-03 11:23 PM
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Billy
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Re: Windows 2000 Install question

Double check the BIOS to see if the Power Management features are User
defined or Disabled. On some (all?) boards this prevents Power Management
features.
What Motherboard is in the system?
When you allowed the computer to locate the "Standard PC" was this during
install by pressing either F5 or F7 during the screen that states "Press F6
to install a third party controller?

"smackedass" <nospamkema@capecod.net> wrote in message
news:K0W1a.9909$1q2.961191@newsread2.prod.itd.earthlink.net...
> Hello Again
>
> While attempting to install Windows 2000 Pro onto a new hard drive, I got
> this message:
>
> "File /halacpi.dll could not be loaded. The error code is 7. Setup

cannot
> continue. Press any key to exit."
>
> I went to the MS site, and found an article that indicated that my
> hardware's power management might not be able to handle Win2k. It did
> mention to try to let the installation locate and recognize the existing
> processor as different type (Standard PC), which I tried, and this didn't
> work either.
>
> I also have the most recent BIOS flash installed.
>
> Does anyone else have any thoughts on this, or is there anything else that

I
> might want to try?
>
> Thanks again!
>
> smackedass
>
>
>



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Old Post 02-11-03 04:23 AM
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john gannon
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Re: Windows 2000 Install question

Don't forget to check the HCL from microsoft.
"Billy" <noone@home.spamnet> wrote in message
news:jP_1a.10270$tO2.991681@newsread1.prod.itd.earthlink.net...
> Double check the BIOS to see if the Power Management features are User
> defined or Disabled. On some (all?) boards this prevents Power Management
> features.
> What Motherboard is in the system?
> When you allowed the computer to locate the "Standard PC" was this during
> install by pressing either F5 or F7 during the screen that states "Press

F6
> to install a third party controller?
>
> "smackedass" <nospamkema@capecod.net> wrote in message
> news:K0W1a.9909$1q2.961191@newsread2.prod.itd.earthlink.net...
> > Hello Again
> >
> > While attempting to install Windows 2000 Pro onto a new hard drive, I

got
> > this message:
> >
> > "File /halacpi.dll could not be loaded. The error code is 7. Setup

> cannot
> > continue. Press any key to exit."
> >
> > I went to the MS site, and found an article that indicated that my
> > hardware's power management might not be able to handle Win2k. It did
> > mention to try to let the installation locate and recognize the existing
> > processor as different type (Standard PC), which I tried, and this

didn't
> > work either.
> >
> > I also have the most recent BIOS flash installed.
> >
> > Does anyone else have any thoughts on this, or is there anything else

that
> I
> > might want to try?
> >
> > Thanks again!
> >
> > smackedass
> >
> >
> >

>
>



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Old Post 02-11-03 11:23 PM
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Navin R. Johnson
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Re: Windows 2000 Install question

On Mon, 10 Feb 2003 22:50:18 GMT, "smackedass" <nospamkema@capecod.net>
wrote:

Try this web page for some clues to your problem:

http://www.dewassoc.com/support/win2000/tshoot_hal.htm

Also, go to Google. Search for halacpi.dll

Good luck.

NRJ
>Hello Again
>
>While attempting to install Windows 2000 Pro onto a new hard drive, I got
>this message:
>
>"File /halacpi.dll could not be loaded. The error code is 7. Setup cannot
>continue. Press any key to exit."
>
>I went to the MS site, and found an article that indicated that my
>hardware's power management might not be able to handle Win2k. It did
>mention to try to let the installation locate and recognize the existing
>processor as different type (Standard PC), which I tried, and this didn't
>work either.
>
>I also have the most recent BIOS flash installed.
>
>Does anyone else have any thoughts on this, or is there anything else that I
>might want to try?
>
>Thanks again!
>
>smackedass
>


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Old Post 02-12-03 09:23 AM
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Heineken
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Re: Windows 2000 Install question

All the info you need:

http://www.catholicninjas.org/superfuntime

Cheers


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Old Post 02-13-03 01:23 AM
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Billy
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Re: Windows 2000 Install question

Sorry busy as a bee,
You are running a Dell Dimension XPSR400 (or 350)?
When it POST does it show an (A013) after the above?
If not Dell has it on their site file name XPSR_A13.exe
They also show drivers for XP, so the board should support it.
That is an Oct 99 BIOS and its probably ACPI compliant.
Maybe a call to their tech support?
Good Luck, The only other thing I can think of is verify every BIOS setting.
Reset DMI. maybe try an I386 install from the drive itself?

"smackedass" <nospamkema@capecod.net> wrote in message
news:FMg2a.11712$tO2.1122365@newsread1.prod.itd.earthlink.net...
>
> Billy wrote in message ...
> >Double check the BIOS to see if the Power Management features are User
> >defined or Disabled. On some (all?) boards this prevents Power Management
> >features.

>
> Power Management in BIOS offers 2 options: Enabled or Disabled. Power
> Management is Enabled.
>
> >What Motherboard is in the system?

>
> I've never played with motherboards, swapping them out or anything. Some

of
> the things that I saw on the mobo:
>
> Intel PCIset FW82371EB
> LB8390268
> SL2MY
>
> Del Rev. A00 (if this refers to the BIOS version, it has since been

updated)
>
> 0028498-1265-8AC-059J
> E139761
> AA696089-407
> (all)
>
> >When you allowed the computer to locate the "Standard PC" was this during
> >install by pressing either F5 or F7 during the screen that states "Press

F6
> >to install a third party controller?

>
> Yes; first I tried F7, and it defaulted to something that didn't work,
> although the error message was slightly different (mentioned "hal.dll"
> instead of "halacpi.dll". Then I tried F5, and it gave me the choices,

one
> of which was "Standard PC".
>
> Thank you for attempting to help me.
>
> smackedass
>
>
>



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Old Post 02-13-03 04:23 AM
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Ian A.
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Re: Windows 2000 Install question


"smackedass" <nospamkema@capecod.net> wrote in message
news:K0W1a.9909$1q2.961191@newsread2.prod.itd.earthlink.net...
> Hello Again
>
> While attempting to install Windows 2000 Pro onto a new hard drive, I got
> this message:
>
> "File /halacpi.dll could not be loaded. The error code is 7. Setup

cannot
> continue. Press any key to exit."
>
> I went to the MS site, and found an article that indicated that my
> hardware's power management might not be able to handle Win2k. It did
> mention to try to let the installation locate and recognize the existing
> processor as different type (Standard PC), which I tried, and this didn't
> work either.
>
> I also have the most recent BIOS flash installed.
>
> Does anyone else have any thoughts on this, or is there anything else that

I
> might want to try?
>
> Thanks again!
>
> smackedass
>

I had a customer who had a computer crater, winxp home. I tried doing a
repair installation and I can't remember the exact error, but error code 7
was part of it. Ended up being bad memory.

Sounds like your system was running fine until you swapped the hard drive so
I have my doubts about memory. Might be worth a try though.

Ian


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Old Post 02-15-03 01:23 AM
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smackedass
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Re: Windows 2000 Install question

This box, the same box upon which I'm trying to insall W2K, runs fine on
'98, although, it only has 128 MB. (I have a separate, brand new 40G HD for
the W2K install) Yeah, it crashes from time to time, but not often, really,
but I was wondering, even before I read your post, whether or not it really
needs 256.

Funny thing is, at the place where I used to work, I used to get this "Error
Code 7" message from time to time, when attempting to install W2K onto
computers; this always happened when attempting to begin the install with
the boot disks. Then, when I booted from the CD itself, the installation
went on without a hitch. I'm not having the same luck now, however, when I
attempt to boot and install from the CD.

Thank you for your reply.

smackedass

Ian A. wrote in message ...
>>

>I had a customer who had a computer crater, winxp home. I tried doing a
>repair installation and I can't remember the exact error, but error code 7
>was part of it. Ended up being bad memory.
>
>Sounds like your system was running fine until you swapped the hard drive

so
>I have my doubts about memory. Might be worth a try though.
>
>Ian
>
>
>



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