Home > Archive > alt.certification.mcse > February 2003 > Exchange question: What do you do if a user's .ost file gets too big?





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Author Exchange question: What do you do if a user's .ost file gets too big?
carlos seramos

2003-02-07, 9:25 am

I have a user who as reached (or exceeded) the 1.82GB limit.

He can no longer syncronize his email. He can't even copy email off to
a new location.

What's the best way to get past this error long enough to archive some
email?

We're working with Outlook 2000 & Exchange 2k.
John Oliver, Jr. \(MVP\)

2003-02-07, 3:24 pm

I would recreate his ost file. Lot faster and less headache than trying
troubleshoot one with errors.

--
John Oliver, Jr.
MCSE, MCT, CCNA, Exchange MVP

"carlos seramos" <pottercarl@hotmail.com> wrote in message
news:efa53c9b.0302070705.68dd73e3@posting.google.com...
> I have a user who as reached (or exceeded) the 1.82GB limit.
>
> He can no longer syncronize his email. He can't even copy email off to
> a new location.
>
> What's the best way to get past this error long enough to archive some
> email?
>
> We're working with Outlook 2000 & Exchange 2k.



Lanwench [MVP - Exchange]

2003-02-08, 9:24 am

You don't need to troubleshoot it - delete it, have him work online, delete
stuff he doesn't need, and set up a new OST file that syncs to fewer
folders, perhaps.

carlos seramos wrote:
> I have a user who as reached (or exceeded) the 1.82GB limit.
>
> He can no longer syncronize his email. He can't even copy email off to
> a new location.
>
> What's the best way to get past this error long enough to archive some
> email?
>
> We're working with Outlook 2000 & Exchange 2k.



Spides

2003-02-10, 11:52 pm

Yeah get the lazy sod to delete crap that he really doesn't need and recreate a new .ost I've seen this time and time again, e-mails that are years old and they never look at them!!!!
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