| Uncle_Albert 2002-10-19, 11:24 am |
| BBB Reliability Report
SmartCertify Direct, Inc.
25400 US Highway 19 N Ste 285
Clearwater, FL 33763
General Information
Original Business Start Date: February 1991
Principal : Ms. Jennifer Harford Executive Assistant
Phone Number: (727) 724-8994
Type-of-Business Classification: Computers-Software & Servs
The information in this report has either been provided by the
company, or has been compiled by the Bureau from other sources.
Nature of Business
This company offers computer based software training programs.
Customer Experience
When evaluating complaint information, please consider the company's
size and volume of business. The number of complaints filed against the
company may not be as important as the type of complaints and how the
company handeled them. The Bureau has received a pattern of complaints
concerning selling practices, product quality, refund disputes,
unsatisfactory performance, and credit and billing problems, many of the
complaints have been resolved but some remain disputed. Based on BBB files,
this company has an unsatisfactory record with the bureau due to a pattern
of failure to eliminate the basic cause of customer complaints brought to
its attention by the bureau.
Additional Information
Additional Doing-Business-As Names: Forefront Direct, A CBT
Group Co (formerly)
Smart Force
Additional Phone Numbers: 727-726-6922
813-724-8994
Additional TOB Classifications: Computers-System Designers &
Consultants
Additional File Information
Consumers should carefully examine the warranty and product guarantee
information before purchasing the product to fully understand the return
policy.
Educational Tips
Leveraging the Internet for Business Use
Report as of 10/15/2002
Copyright 2002 Better Business Bureau of West Florida, Inc.
As a matter of policy, the Better Business Bureau does not endorse any
product, service or company. BBB reports generally cover a three-year
reporting period, and are provided solely to assist you in exercising your
own best judgment. Information contained herein is believed reliable but not
guaranteed as to accuracy. Reports are subject to change at any time.
The Better Business Bureau reports on members and non-members.
Membership in the BBB is voluntary, and members must meet and maintain BBB
standards. If a company is a member of this BBB, it is stated in this
report.
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