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| As an update:
When I tried to reason with them, I got the reply:
"Then go somewhere else. We have plenty of customer's who we deal with. Take
care brush your hair."
I have no idea what "brush your hair" is supposed to mean but if their grasp
of English is so poor, just imagine what their tests are like.......
"dj" <dk@jd.com> wrote in message
news:6xiHd.25858$fE4.4715201@twister.southeast.rr.com...
> After using practice MCSE tests from several other vendors, I thought I
> would try XXXXXXXXXXXXXXXXXXXX and see how good they were. The following
> is an email I sent them after downloading an "update" to an already
> incomplete test:
>
> Hello,
>
> I would like to know why I have somewhat wasted a download on an update
> that still has the same missing answers? I downloaded the 70-291 back in
> November and have been working with it. On the first page it states about
> several missing answers and missing explanations that will be "provided in
> the next update". Also, there are several other questions that have
> missing answers not even documented on the first page.
>
> After downloading the update from Jan 6th I find it says the exact same
> thing. The answers are still not there! I feel that I am being misled by
> your company.
>
> Can you explain this? How can I get my download back? And when will the
> missing answers REALLY be provided?
>
> The following is the answer I received from them:
>
> "We update our guides periodacally. Take the exam and you will be a happy
> customer."
>
> I then sent them the following:
>
> Any chance I can find out which questions were changed to the correct
> answer? Or do I have to start studying all over again??? This is
> ridiculous.
>
> And now you tell me there will be another update with the updates that was
> promised in the first place. Will I have to start over again for the third
> time???
>
> What are you willing to do to make me a satisfied customer? There are
> several other companies I can purchase these things from. Why should I
> EVER buy from your company again?
>
> And the response I got?
>
> "Once again, take the exam. You haven't took the exam yet you are
> commenting."
>
> So the morale of the story is: Don't purchase from Pass-Guarenteed.com -
> not only is their customer service/support the worst, but their English
> syntax is poor at best. How could anyone trust them? Save your money and
> purchase from someone else!
>
>
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