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Home > Archive > alt.certification.a-plus > April 2005 > remotly control a clients desktop,to repair and service ?
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remotly control a clients desktop,to repair and service ?
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| any techs using remote desktop or software like pcanywhere or the free
UltraVNC, to remotly control a clients desktop,to repair and service ?
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| Frederic 2005-04-06, 2:30 pm |
| Using remote control is a standard support tool.
SMS, netmeeting, pc anywhere, the build in remote control feature of
windoes xp and VNC are the most popular.
--
Frederic
MCP, IT Project+, i-Net+, CIW Associate, A+
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http://fredsfastcram.bravehost.com
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"du ah" <duah55@gmail.com> wrote in message
news:1106358949.086348.73150@f14g2000cwb.googlegroups.com...
> any techs using remote desktop or software like pcanywhere or the free
> UltraVNC, to remotly control a clients desktop,to repair and service ?
>
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| Barry Watzman 2005-04-06, 2:30 pm |
| You don't need any of that, all versions of XP (even home) have "remote
assistance" built-in, and it works spectacularly well.
du ah wrote:
> any techs using remote desktop or software like pcanywhere or the free
> UltraVNC, to remotly control a clients desktop,to repair and service ?
>
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| leno bob 2005-04-06, 2:30 pm |
| so netop isnt any good??
i am just curious as i have recd a copy from a friend
"Barry Watzman" <WatzmanNOSPAM@neo.rr.com> wrote in message
news:41F1D544.8040304@neo.rr.com...[color=blue]
> You don't need any of that, all versions of XP (even home) have "remote
> assistance" built-in, and it works spectacularly well.
>
>
> du ah wrote:
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| but I don't have XP pro,just XP home, so it cannot be used,which of the
other pgms is best?
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