| Author |
Dell Certification
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| AgentX 2005-04-06, 2:28 pm |
| Are there any Dell certified techs out there? I am interested in this
certification(actually my boss is) and need some information. What is the
best way to become certified to do warranty work?
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| J Figueredo 2005-04-06, 2:28 pm |
| www.dell.com
"AgentX" <racerx@mach5.net> wrote in message
news:ZYqdnX7R8N1R4kHcRVn-vw@comcast.com...
> Are there any Dell certified techs out there? I am interested in this
> certification(actually my boss is) and need some information. What is the
> best way to become certified to do warranty work?
>
>
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| AgentX 2005-04-06, 2:28 pm |
| Thanks for the info..But there are 3 certifications? Which one is best to
pursue if I am interested in doing warranty work?
I ask that, knowing that Dell won't send me work, but like I said...this
isn't my idea.
"J Figueredo" <jfigueredoNOSPAM@excite.com> wrote in message
news:PKcDd.64506$6V1.16862@bignews3.bellsouth.net...
> www.dell.com
>
>
> "AgentX" <racerx@mach5.net> wrote in message
> news:ZYqdnX7R8N1R4kHcRVn-vw@comcast.com...
the[color=blue]
>
>
| |
|
| "AgentX" <racerx@mach5.net> wrote in news:vO6dnSUk45as8EDcRVn-
sw@comcast.com:
> Thanks for the info..But there are 3 certifications? Which one is best
to
> pursue if I am interested in doing warranty work?
> I ask that, knowing that Dell won't send me work, but like I
said...this
> isn't my idea.
>
> "J Figueredo" <jfigueredoNOSPAM@excite.com> wrote in message
> news:PKcDd.64506$6V1.16862@bignews3.bellsouth.net...
this[color=blue]
is[color=blue]
> the
>
>
>
Dell Warranty Parts Direct Certified Technician (WPD)
The Warranty Parts Direct Program is a warranty service and support plan
designed specifically for IS Professionals who have technical expertise
in diagnosing and servicing computer systems. Customers who meet program
requirements may enroll as a self maintainer, or appoint a service
provider to provide warranty support for their Dell systems. To utilize
the services of the program, technicians are required to pass a Warranty
Parts Direct proficiency examination for each of the product families
they intend to service and support. The program requirements are
available by visiting the Warranty Parts Direct Program website.
http://warrantypartsdirect.dell.com/
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| AgentX 2005-04-06, 2:28 pm |
| Is this the "certification" where there is no prerequisite and the test is
open book?
"Bum" <Bum@bummer.org> wrote in message
news:Xns95D67CFB72BFABumbummer
org@24.24.2.167...
> "AgentX" <racerx@mach5.net> wrote in news:vO6dnSUk45as8EDcRVn-
> sw@comcast.com:
>
> to
> said...this
> this
> is
>
> Dell Warranty Parts Direct Certified Technician (WPD)
> The Warranty Parts Direct Program is a warranty service and support plan
> designed specifically for IS Professionals who have technical expertise
> in diagnosing and servicing computer systems. Customers who meet program
> requirements may enroll as a self maintainer, or appoint a service
> provider to provide warranty support for their Dell systems. To utilize
> the services of the program, technicians are required to pass a Warranty
> Parts Direct proficiency examination for each of the product families
> they intend to service and support. The program requirements are
> available by visiting the Warranty Parts Direct Program website.
>
> http://warrantypartsdirect.dell.com/
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