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Home > Archive > alt.certification.a-plus > July 2003 > Diagnosis issue
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| Sujay L. Nazareth 2003-07-12, 2:24 am |
| Hello Everyone...
Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256 MB RAM,
Onboard A/V. The system has 2 HDD. One WD 10GB and the second is a Quantum
12GB. The system has the following problem.
Every few days the whole system will suddenly freeze. The HDD light will be
solid, Power light will be on and the CDROM Drive will be solid as
well...System will be totally frozen. System can but shutdown but will not
bootup again. Sometimes will bootup after being shut down for a while. I
picked up the system from the client 2 days ago and pluuged it in today and
it was in the frozen state, ubplugged the hard drive and presto the system
came back up immediatly. Now I have found the remedy to this situation in
it's frozen state, is to unplug a hard drive and reconnect it.
I did a diagnostic on both HDD and they are OK. I thought it was a heat
issue so have more cooling in there (Anyone know what temps are normal for a
Duron 850?)
As far as I can see, I think it's a M/B, CPU or PSU problem... But not sure
which one. What would you all say? Problem is the problem itself is
intermittent and it may work fine for me now, but will crash on the client
in a few days.... Suggestions??
Sujay
| |
| SBFan2000 2003-07-12, 5:23 am |
| This is a problem I've never seen before, but I would guess that there is a
internal problem with one of the HDD! Since it is intermittent the HDD
diagnostic software would report the drive as fine as long as the problem
didn't happen while the software was working with the drive! I did have a
drive once that would VERY rarely make a loud clucking sounded and would
freeze the whole system then it would start spinning and system would
continue! Have you tried running only one HDD, the master, to see if it
does it buy itself?
Glenn
"Sujay L. Nazareth" <nazareth@NOSPAM.vcn.bc.ca> wrote in message
news:vgv9r211fpbe1a@corp.supernews.com...
> Hello Everyone...
>
> Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256 MB
RAM,
> Onboard A/V. The system has 2 HDD. One WD 10GB and the second is a Quantum
> 12GB. The system has the following problem.
>
> Every few days the whole system will suddenly freeze. The HDD light will
be
> solid, Power light will be on and the CDROM Drive will be solid as
> well...System will be totally frozen. System can but shutdown but will not
> bootup again. Sometimes will bootup after being shut down for a while. I
> picked up the system from the client 2 days ago and pluuged it in today
and
> it was in the frozen state, ubplugged the hard drive and presto the system
> came back up immediatly. Now I have found the remedy to this situation in
> it's frozen state, is to unplug a hard drive and reconnect it.
>
> I did a diagnostic on both HDD and they are OK. I thought it was a heat
> issue so have more cooling in there (Anyone know what temps are normal for
a
> Duron 850?)
>
> As far as I can see, I think it's a M/B, CPU or PSU problem... But not
sure
> which one. What would you all say? Problem is the problem itself is
> intermittent and it may work fine for me now, but will crash on the client
> in a few days.... Suggestions??
>
> Sujay
>
>
| |
| SBFan2000 2003-07-12, 5:23 am |
| just to clarify, my hard drive was not "clucking" it was making a clunking
sound!! LOL
Glenn
"SBFan2000" <webmaster@glenngriffith.com> wrote in message
news:vgvhenbta36q08@corp.supernews.com...
> This is a problem I've never seen before, but I would guess that there is
a
> internal problem with one of the HDD! Since it is intermittent the HDD
> diagnostic software would report the drive as fine as long as the problem
> didn't happen while the software was working with the drive! I did have a
> drive once that would VERY rarely make a loud clucking sounded and would
> freeze the whole system then it would start spinning and system would
> continue! Have you tried running only one HDD, the master, to see if it
> does it buy itself?
>
> Glenn
>
> "Sujay L. Nazareth" <nazareth@NOSPAM.vcn.bc.ca> wrote in message
> news:vgv9r211fpbe1a@corp.supernews.com...
> > Hello Everyone...
> >
> > Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256 MB
> RAM,
> > Onboard A/V. The system has 2 HDD. One WD 10GB and the second is a
Quantum
> > 12GB. The system has the following problem.
> >
> > Every few days the whole system will suddenly freeze. The HDD light will
> be
> > solid, Power light will be on and the CDROM Drive will be solid as
> > well...System will be totally frozen. System can but shutdown but will
not
> > bootup again. Sometimes will bootup after being shut down for a while. I
> > picked up the system from the client 2 days ago and pluuged it in today
> and
> > it was in the frozen state, ubplugged the hard drive and presto the
system
> > came back up immediatly. Now I have found the remedy to this situation
in
> > it's frozen state, is to unplug a hard drive and reconnect it.
> >
> > I did a diagnostic on both HDD and they are OK. I thought it was a heat
> > issue so have more cooling in there (Anyone know what temps are normal
for
> a
> > Duron 850?)
> >
> > As far as I can see, I think it's a M/B, CPU or PSU problem... But not
> sure
> > which one. What would you all say? Problem is the problem itself is
> > intermittent and it may work fine for me now, but will crash on the
client
> > in a few days.... Suggestions??
> >
> > Sujay
> >
> >
>
>
| |
|
| Without knowing more, I would guess power supply. Try unplugging another
drive when in frozen state to see if it boots up again. The PS might not be
adequate or might be defective.
Good luck
Zac
A+
"Sujay L. Nazareth" <nazareth@NOSPAM.vcn.bc.ca> wrote in message
news:vgv9r211fpbe1a@corp.supernews.com...
> Hello Everyone...
>
> Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256 MB
RAM,
> Onboard A/V. The system has 2 HDD. One WD 10GB and the second is a Quantum
> 12GB. The system has the following problem.
>
> Every few days the whole system will suddenly freeze. The HDD light will
be
> solid, Power light will be on and the CDROM Drive will be solid as
> well...System will be totally frozen. System can but shutdown but will not
> bootup again. Sometimes will bootup after being shut down for a while. I
> picked up the system from the client 2 days ago and pluuged it in today
and
> it was in the frozen state, ubplugged the hard drive and presto the system
> came back up immediatly. Now I have found the remedy to this situation in
> it's frozen state, is to unplug a hard drive and reconnect it.
>
> I did a diagnostic on both HDD and they are OK. I thought it was a heat
> issue so have more cooling in there (Anyone know what temps are normal for
a
> Duron 850?)
>
> As far as I can see, I think it's a M/B, CPU or PSU problem... But not
sure
> which one. What would you all say? Problem is the problem itself is
> intermittent and it may work fine for me now, but will crash on the client
> in a few days.... Suggestions??
>
> Sujay
>
>
| |
| jumbojim12345REMOVETHIS@lycos.com 2003-07-13, 8:24 pm |
| If you WD drive is a WD100, it could be the drive. A bunch of those
came in some systems we order and were nothing but junk.
On Fri, 11 Jul 2003 23:14:58 -0700, "Sujay L. Nazareth"
<nazareth@NOSPAM.vcn.bc.ca> wrote:
>Hello Everyone...
>
>Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256 MB RAM,
>Onboard A/V. The system has 2 HDD. One WD 10GB and the second is a Quantum
>12GB. The system has the following problem.
>
>Every few days the whole system will suddenly freeze. The HDD light will be
>solid, Power light will be on and the CDROM Drive will be solid as
>well...System will be totally frozen. System can but shutdown but will not
>bootup again. Sometimes will bootup after being shut down for a while. I
>picked up the system from the client 2 days ago and pluuged it in today and
>it was in the frozen state, ubplugged the hard drive and presto the system
>came back up immediatly. Now I have found the remedy to this situation in
>it's frozen state, is to unplug a hard drive and reconnect it.
>
>I did a diagnostic on both HDD and they are OK. I thought it was a heat
>issue so have more cooling in there (Anyone know what temps are normal for a
>Duron 850?)
>
>As far as I can see, I think it's a M/B, CPU or PSU problem... But not sure
>which one. What would you all say? Problem is the problem itself is
>intermittent and it may work fine for me now, but will crash on the client
>in a few days.... Suggestions??
>
>Sujay
>
| |
| Steven Heller 2003-07-28, 8:23 pm |
| Hi I had a similar issue with a pc at work. When it does not boot does it not
start the bios? Also there might be an environmental setting in the bios that
does not let the pc start becuase of a heat issue. I had to have the
motherboard and the cpu replaced in order to fix my intermittent " I just wont
turn on" problem. But, I noticed that it just got worse over time.
good luck
"Sujay L. Nazareth" wrote:
> Hello Everyone...
>
> Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256 MB RAM,
> Onboard A/V. The system has 2 HDD. One WD 10GB and the second is a Quantum
> 12GB. The system has the following problem.
>
> Every few days the whole system will suddenly freeze. The HDD light will be
> solid, Power light will be on and the CDROM Drive will be solid as
> well...System will be totally frozen. System can but shutdown but will not
> bootup again. Sometimes will bootup after being shut down for a while. I
> picked up the system from the client 2 days ago and pluuged it in today and
> it was in the frozen state, ubplugged the hard drive and presto the system
> came back up immediatly. Now I have found the remedy to this situation in
> it's frozen state, is to unplug a hard drive and reconnect it.
>
> I did a diagnostic on both HDD and they are OK. I thought it was a heat
> issue so have more cooling in there (Anyone know what temps are normal for a
> Duron 850?)
>
> As far as I can see, I think it's a M/B, CPU or PSU problem... But not sure
> which one. What would you all say? Problem is the problem itself is
> intermittent and it may work fine for me now, but will crash on the client
> in a few days.... Suggestions??
>
> Sujay
| |
|
| Steven Heller <steven.heller@verizon.net> wrote in
news:3F25BA63.EE397BF@verizon.net:
> Hi I had a similar issue with a pc at work. When it does not boot
> does it not start the bios? Also there might be an environmental
....
>
> "Sujay L. Nazareth" wrote:
>
>> Hello Everyone...
>>
>> Need your help. Have a System. AMD Duron 850. Epox Motherboard. 256
>> MB RAM, Onboard A/V. The system has 2 HDD. One WD 10GB and the second
>> is a Quantum 12GB. The system has the following problem.
>>
>> Every few days the whole system will suddenly freeze. The HDD light
....
>> unplug a hard drive and reconnect it.
>>
>> I did a diagnostic on both HDD and they are OK. I thought it was a
>> heat issue so have more cooling in there (Anyone know what temps are
>> normal for a Duron 850?)
>>
>> As far as I can see, I think it's a M/B, CPU or PSU problem... But
>> not sure which one. What would you all say? Problem is the problem
>> itself is intermittent and it may work fine for me now, but will
>> crash on the client in a few days.... Suggestions??
>>
>> Sujay
>
>
Check the cable. If your drives are non-IDE, use a standard 40-wire IDE
cable to connect them to the motherboard instead of the new 80-wire UDMA
cables. If that doesn't fix it I would think that the problem (from your
description of the solution) is a drive. My guess would be the Quantum.
Mostly just because I hate Quantum. But it could be the WD. They had a
Quality Control issue with those drives a few years back. I know because
I tested several. If you can get a good diagnostic program to burn in
the system you may be able to determine which drive is bad. It could
just be some weird incompatibility between the EPOX and the old drives.
A burn in program will get the system warm. If it does get hot it should
shut down or freeze.
Your problem is really an IWF (Intermittent Weird Failure).
Regards,
Jed
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