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Home > Archive > alt.certification.a-plus > March 2003 > No icons, start button, nothing??
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No icons, start button, nothing??
|
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| Dave Taylor 2003-03-29, 12:23 am |
| About a week ago, I booted my XP Pro SP 1 computer and was greeted with a
completely blank desktop...no start menu, no task bar, no icons. Right
mouse on desktop had no effect. I could hit C+A+D and get the task manager
and run certain programs, including CMD which I used to backup some data to
my D drive. I tried going into safe mode...desktop appeared with 'safe
mode' in the corners but no icons, etc. I tried going into last known good
configuration and vga mode...nothing. I had created a temp user when I
installed XP for just such an occasion, but same problem when I logged in
as him. Time to reformat. I just wrote this off as a new 'Gatesbug' and
forgot about. Then today, a friend called with the SAME PROBLEM. I went to
Goggle and found a couple of others that had this strange bug but no
answers. Any ideas?
| |
| Billy 2003-03-29, 12:23 am |
| Was cleansweep ever on this computer?
If so search and destroy a dll called aspitrap.dll or atapitrap.dll (been a
long while).
"Dave Taylor" <TT@nospam.com> wrote in message
news:Xns934D448BE5DBthnospamco
m@206.127.4.10...
> About a week ago, I booted my XP Pro SP 1 computer and was greeted with a
> completely blank desktop...no start menu, no task bar, no icons. Right
> mouse on desktop had no effect. I could hit C+A+D and get the task manager
> and run certain programs, including CMD which I used to backup some data
to
> my D drive. I tried going into safe mode...desktop appeared with 'safe
> mode' in the corners but no icons, etc. I tried going into last known good
> configuration and vga mode...nothing. I had created a temp user when I
> installed XP for just such an occasion, but same problem when I logged in
> as him. Time to reformat. I just wrote this off as a new 'Gatesbug' and
> forgot about. Then today, a friend called with the SAME PROBLEM. I went to
> Goggle and found a couple of others that had this strange bug but no
> answers. Any ideas?
>
| |
| Billy 2003-03-29, 12:23 am |
| Sorry, correction Apitrap.dll
"Billy" <noone@home.spamnet> wrote in message
news:Oyaha.992$rN3.83113@newsread2.prod.itd.earthlink.net...
> Was cleansweep ever on this computer?
> If so search and destroy a dll called aspitrap.dll or atapitrap.dll (been
a
> long while).
>
>
> "Dave Taylor" <TT@nospam.com> wrote in message
> news:Xns934D448BE5DBthnospamco
m@206.127.4.10...
> > About a week ago, I booted my XP Pro SP 1 computer and was greeted with
a
> > completely blank desktop...no start menu, no task bar, no icons. Right
> > mouse on desktop had no effect. I could hit C+A+D and get the task
manager
> > and run certain programs, including CMD which I used to backup some data
> to
> > my D drive. I tried going into safe mode...desktop appeared with 'safe
> > mode' in the corners but no icons, etc. I tried going into last known
good
> > configuration and vga mode...nothing. I had created a temp user when I
> > installed XP for just such an occasion, but same problem when I logged
in
> > as him. Time to reformat. I just wrote this off as a new 'Gatesbug' and
> > forgot about. Then today, a friend called with the SAME PROBLEM. I went
to
> > Goggle and found a couple of others that had this strange bug but no
> > answers. Any ideas?
> >
>
>
>
| |
| The PC Guy 2003-03-29, 10:23 am |
| Hello:
When I've run into this on clients' computers, a Windows reinstall
usually fixes the problem.
I would also attempt to eliminate the possibility of a virus by running
a virus scan.
--
regards,
bruce
The PC Guy
Bruce Von Deylen
South Bend, Ind. USA
Serving the computer impaired in northern
Indiana and southwest lower Michigan
E-mail: brucevd<at>michiana<dot>org
"Billy" <noone@home.spamnet> wrote in message
news:9Caha.1000$rN3.84482@newsread2.prod.itd.earthlink.net...
> Sorry, correction Apitrap.dll
>
> "Billy" <noone@home.spamnet> wrote in message
> news:Oyaha.992$rN3.83113@newsread2.prod.itd.earthlink.net...
> > Was cleansweep ever on this computer?
> > If so search and destroy a dll called aspitrap.dll or atapitrap.dll
(been
> a
> > long while).
> >
> >
> > "Dave Taylor" <TT@nospam.com> wrote in message
> > news:Xns934D448BE5DBthnospamco
m@206.127.4.10...
> > > About a week ago, I booted my XP Pro SP 1 computer and was greeted
with
> a
> > > completely blank desktop...no start menu, no task bar, no icons. Right
> > > mouse on desktop had no effect. I could hit C+A+D and get the task
> manager
> > > and run certain programs, including CMD which I used to backup some
data
> > to
> > > my D drive. I tried going into safe mode...desktop appeared with 'safe
> > > mode' in the corners but no icons, etc. I tried going into last known
> good
> > > configuration and vga mode...nothing. I had created a temp user when I
> > > installed XP for just such an occasion, but same problem when I logged
> in
> > > as him. Time to reformat. I just wrote this off as a new 'Gatesbug'
and[c
olor=darkred]
> > > forgot about. Then today, a friend called with the SAME PROBLEM. I[/color]
went
> to
> > > Goggle and found a couple of others that had this strange bug but no
> > > answers. Any ideas?
> > >
> >
> >
> >
>
>
| |
| Billy 2003-03-29, 12:23 pm |
| It should, on a clean install. If cleansweep was there before, a repair will
usually result in the same condition.
"The PC Guy" <nomail@nomail.com> wrote in message
news:v8bekbjvf6ohdf@corp.supernews.com...
> Hello:
> When I've run into this on clients' computers, a Windows reinstall
> usually fixes the problem.
> I would also attempt to eliminate the possibility of a virus by
running
> a virus scan.
> --
> regards,
> bruce
>
> The PC Guy
> Bruce Von Deylen
> South Bend, Ind. USA
> Serving the computer impaired in northern
> Indiana and southwest lower Michigan
>
> E-mail: brucevd<at>michiana<dot>org
>
>
> "Billy" <noone@home.spamnet> wrote in message
> news:9Caha.1000$rN3.84482@newsread2.prod.itd.earthlink.net...
> > Sorry, correction Apitrap.dll
> >
> > "Billy" <noone@home.spamnet> wrote in message
> > news:Oyaha.992$rN3.83113@newsread2.prod.itd.earthlink.net...
> > > Was cleansweep ever on this computer?
> > > If so search and destroy a dll called aspitrap.dll or atapitrap.dll
> (been
> > a
> > > long while).
> > >
> > >
> > > "Dave Taylor" <TT@nospam.com> wrote in message
> > > news:Xns934D448BE5DBthnospamco
m@206.127.4.10...
> > > > About a week ago, I booted my XP Pro SP 1 computer and was greeted
> with
> > a
> > > > completely blank desktop...no start menu, no task bar, no icons.
Right
> > > > mouse on desktop had no effect. I could hit C+A+D and get the task
> > manager
> > > > and run certain programs, including CMD which I used to backup some
> data
> > > to
> > > > my D drive. I tried going into safe mode...desktop appeared with
'safe
> > > > mode' in the corners but no icons, etc. I tried going into last
known
> > good
> > > > configuration and vga mode...nothing. I had created a temp user when
I[col
or=darkred]
> > > > installed XP for just such an occasion, but same problem when I[/color]
logged
> > in
> > > > as him. Time to reformat. I just wrote this off as a new 'Gatesbug'
> and
> > > > forgot about. Then today, a friend called with the SAME PROBLEM. I
> went
> > to
> > > > Goggle and found a couple of others that had this strange bug but no
> > > > answers. Any ideas?
> > > >
> > >
> > >
> > >
> >
> >
>
>
>
| |
| Dave Taylor 2003-03-29, 1:23 pm |
| Neither computer ever used Clean Sweep. Both use virus checkers. The
problem seems rare...not too many others on Google Groups report same
problem (less than 20). That a friend of mine had same problem concerns
me. We are both putting together a list of files we may of shared and
looking into possibility of a virus. He uses Norton AV with latest
update, I use Panda with latest updates. This does not eliminate
possibility, just makes it less likely. Thank goodness for Ghost.
"Billy" <noone@home.spamnet> wrote in
news:54lha.1533$rN3.150014@newsread2.prod.itd.earthlink.net:
> It should, on a clean install. If cleansweep was there before, a
> repair will usually result in the same condition.
>
> "The PC Guy" <nomail@nomail.com> wrote in message
> news:v8bekbjvf6ohdf@corp.supernews.com...
>> Hello:
>> When I've run into this on clients' computers, a Windows
>> reinstall
>> usually fixes the problem.
>> I would also attempt to eliminate the possibility of a virus by
> running
>> a virus scan.
>> --
>> regards,
>> bruce
>>
>> The PC Guy
>> Bruce Von Deylen
>> South Bend, Ind. USA
>> Serving the computer impaired in northern
>> Indiana and southwest lower Michigan
>>
>> E-mail: brucevd<at>michiana<dot>org
>>
>>
>> "Billy" <noone@home.spamnet> wrote in message
>> news:9Caha.1000$rN3.84482@newsread2.prod.itd.earthlink.net...
>> > Sorry, correction Apitrap.dll
>> >
>> > "Billy" <noone@home.spamnet> wrote in message
>> > news:Oyaha.992$rN3.83113@newsread2.prod.itd.earthlink.net...
>> > > Was cleansweep ever on this computer?
>> > > If so search and destroy a dll called aspitrap.dll or
>> > > atapitrap.dll
>> (been
>> > a
>> > > long while).
>> > >
>> > >
>> > > "Dave Taylor" <TT@nospam.com> wrote in message
>> > > news:Xns934D448BE5DBthnospamco
m@206.127.4.10...
>> > > > About a week ago, I booted my XP Pro SP 1 computer and was
>> > > > greeted
>> with
>> > a
>> > > > completely blank desktop...no start menu, no task bar, no
>> > > > icons.
> Right
>> > > > mouse on desktop had no effect. I could hit C+A+D and get the
>> > > > task
>> > manager
>> > > > and run certain programs, including CMD which I used to backup
>> > > > some
>> data
>> > > to
>> > > > my D drive. I tried going into safe mode...desktop appeared
>> > > > with
> 'safe
>> > > > mode' in the corners but no icons, etc. I tried going into last
> known
>> > good
>> > > > configuration and vga mode...nothing. I had created a temp user
>> > > > when
> I
>> > > > installed XP for just such an occasion, but same problem when I
> logged
>> > in
>> > > > as him. Time to reformat. I just wrote this off as a new
>> > > > 'Gatesbug'
>> and
>> > > > forgot about. Then today, a friend called with the SAME
>> > > > PROBLEM. I
>> went
>> > to
>> > > > Goggle and found a couple of others that had this strange bug
>> > > > but no answers. Any ideas?
>> > > >
>> > >
>> > >
>> > >
>> >
>> >
>>
>>
>>
>
>
>
| |
| The PC Guy 2003-03-31, 8:23 pm |
| Hello Dave:
Well, it sounds like you may have eliminated a virus as the cause.
Have you tried reinstalling Windows?
--
regards,
bruce
The PC Guy
Bruce Von Deylen
South Bend, Ind. USA
Serving the computer impaired in northern
Indiana and southwest lower Michigan
E-mail: brucevd<at>michiana<dot>org
"Dave Taylor" <TT@nospam.com> wrote in message
news:Xns934D8887C72A7thnospamc
om@206.127.4.10...
> Neither computer ever used Clean Sweep. Both use virus checkers. The
> problem seems rare...not too many others on Google Groups report same
> problem (less than 20). That a friend of mine had same problem concerns
> me. We are both putting together a list of files we may of shared and
> looking into possibility of a virus. He uses Norton AV with latest
> update, I use Panda with latest updates. This does not eliminate
> possibility, just makes it less likely. Thank goodness for Ghost.
>
> "Billy" <noone@home.spamnet> wrote in
> news:54lha.1533$rN3.150014@newsread2.prod.itd.earthlink.net:
>
> > It should, on a clean install. If cleansweep was there before, a
> > repair will usually result in the same condition.
> >
> > "The PC Guy" <nomail@nomail.com> wrote in message
> > news:v8bekbjvf6ohdf@corp.supernews.com...
> >> Hello:
> >> When I've run into this on clients' computers, a Windows
> >> reinstall
> >> usually fixes the problem.
> >> I would also attempt to eliminate the possibility of a virus by
> > running
> >> a virus scan.
> >> --
> >> regards,
> >> bruce
> >>
> >> The PC Guy
> >> Bruce Von Deylen
> >> South Bend, Ind. USA
> >> Serving the computer impaired in northern
> >> Indiana and southwest lower Michigan
> >>
> >> E-mail: brucevd<at>michiana<dot>org
> >>
> >>
> >> "Billy" <noone@home.spamnet> wrote in message
> >> news:9Caha.1000$rN3.84482@newsread2.prod.itd.earthlink.net...
> >> > Sorry, correction Apitrap.dll
> >> >
> >> > "Billy" <noone@home.spamnet> wrote in message
> >> > news:Oyaha.992$rN3.83113@newsread2.prod.itd.earthlink.net...
> >> > > Was cleansweep ever on this computer?
> >> > > If so search and destroy a dll called aspitrap.dll or
> >> > > atapitrap.dll
> >> (been
> >> > a
> >> > > long while).
> >> > >
> >> > >
> >> > > "Dave Taylor" <TT@nospam.com> wrote in message
> >> > > news:Xns934D448BE5DBthnospamco
m@206.127.4.10...
> >> > > > About a week ago, I booted my XP Pro SP 1 computer and was
> >> > > > greeted
> >> with
> >> > a
> >> > > > completely blank desktop...no start menu, no task bar, no
> >> > > > icons.
> > Right
> >> > > > mouse on desktop had no effect. I could hit C+A+D and get the
> >> > > > task
> >> > manager
> >> > > > and run certain programs, including CMD which I used to backup
> >> > > > some
> >> data
> >> > > to
> >> > > > my D drive. I tried going into safe mode...desktop appeared
> >> > > > with
> > 'safe
> >> > > > mode' in the corners but no icons, etc. I tried going into last
> > known
> >> > good
> >> > > > configuration and vga mode...nothing. I had created a temp user
> >> > > > when
> > I
> >> > > > installed XP for just such an occasion, but same problem when I
> > logged
> >> > in
> >> > > > as him. Time to reformat. I just wrote this off as a new
> >> > > > 'Gatesbug'
> >> and
> >> > > > forgot about. Then today, a friend called with the SAME
> >> > > > PROBLEM. I
> >> went
> >> > to
> >> > > > Goggle and found a couple of others that had this strange bug
> >> > > > but no answers. Any ideas?
> >> > > >
> >> > >
> >> > >
> >> > >
> >> >
> >> >
> >>
> >>
> >>
> >
> >
> >
>
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