alt.certification.a-plus - AMD Athlon system won't boot

Author

AMD Athlon system won't boot

David Blythin

2002-10-12, 8:23 pm

Hi Gang,

For those of you who read my posts a week or so back I built my upgraded
system. I ended up going out and replacing the motherboard, because I
mistaken took it in to their techs to get looked at, they said the MB was
toast, but won't replace it because I installed it myself!. The tech told my
father some 'components' were loose. A day or two later I found my sound,
modem and ethernet cards sitting in the case stacked on top of each
other!... We complained the tech called back saying he's throws his cards in
and out all the time and their tougher then they look... If most of us took
that view we'd be out of work as techs!.. turns out they damaged the old MB
as well... so I'm looking for another store to buy all my parts from.

Anyway what's happening is the board gets power but when I hit the switch it
'clicks' once but nothing happens. I heard from another tech at a different
store that's normal. What has to be done is to put in a slower chip flash
the bios then put in the 2200 and it should run fine.

As far as I can tell, the board 'should' have a bios of 1007, according to
ASUS support for the 2200 is ver. 1006 and up.

Athlon XP 2200,
Asus A7V-333 board
256 DDR 333 RAM

The fault is set to 'jumperless' mode, I tried setting the board too 200mhz,
still nothing. I'll take the system down on Tuesday and get these other guys
who seem to know what they're talking about to take a look at it... I'm
thinking the other cause could be a bad cpu.

In the meantime any thoughts.

Cheers,
Rick
A+,Network+

P.S any replies please post them to the newsgroup, as I'm using my father's
account.

Gareth

2002-10-12, 11:23 pm

"David Blythin" <davidblythin@hotmail.com> wrote in message
news:9F3q9.58122$zU5.2013158@news20.bellglobal.com...
> Hi Gang,
>
> For those of you who read my posts a week or so back I built my upgraded
> system. I ended up going out and replacing the motherboard, because I
> mistaken took it in to their techs to get looked at, they said the MB was
> toast, but won't replace it because I installed it myself!. The tech told
my
> father some 'components' were loose. A day or two later I found my sound,
> modem and ethernet cards sitting in the case stacked on top of each
> other!... We complained the tech called back saying he's throws his cards
in
> and out all the time and their tougher then they look... If most of us
took
> that view we'd be out of work as techs!.. turns out they damaged the old
MB
> as well... so I'm looking for another store to buy all my parts from.
>
> Anyway what's happening is the board gets power but when I hit the switch
it
> 'clicks' once but nothing happens. I heard from another tech at a
different
> store that's normal. What has to be done is to put in a slower chip flash
> the bios then put in the 2200 and it should run fine.
>
> As far as I can tell, the board 'should' have a bios of 1007, according to
> ASUS support for the 2200 is ver. 1006 and up.
>
> Athlon XP 2200,
> Asus A7V-333 board
> 256 DDR 333 RAM
>
> The fault is set to 'jumperless' mode, I tried setting the board too
200mhz,
> still nothing. I'll take the system down on Tuesday and get these other
guys
> who seem to know what they're talking about to take a look at it... I'm
> thinking the other cause could be a bad cpu.
>
> In the meantime any thoughts.
>
> Cheers,
> Rick
> A+,Network+
>
> P.S any replies please post them to the newsgroup, as I'm using my
father's
> account.

David,

Putting in a slower chip wouldn't help. By default, all ASUS boards after
the A7V (A7V133, 266, 266-e, 333, and 8x) boot at 2x66MHz when you first
turn them on with a new CPU, or when the CMOS has been cleared. Since the
board already supports the XP "technology", it would make 2x66MHz with ease,
and would not warrant another BIOS since a "speed ceiling" isn't the
problem.

The guys are quite clearly cowboys from how you describe, and personally if
you don't have any joy trying out other unusual fixes (ensuring that the
heatsink is properly seated, etc), I would demand a refund, and buy from a
company whose employees believe that leaving loose PCI cards roaming around
a case is acceptable, THEN try and justify their blunder. Possibly a daft
question, but have you ensured that the power switch is properly and
correctly connected to the motherboard? Would explain it.

Out of interest, do any fans come on? What graphics card do you have also?
Try running the system with the bare minimum (one stick of RAM, no PCI
cards, only a graphics card, one hdd etc).

HTH.

G.

Navin R. Johnson

2002-10-13, 2:23 am

On Sun, 13 Oct 2002 03:48:45 +0000 (UTC), "Gareth" <gaz@gaz.org> wrote:

Go directly to ASUS and get an RMA for the board. Just tell them the
store where it was purchased went out of business, which they probably
will be very soon with their XXXXXXX attitude. If there is no physical
damage to the board, e.g. scratches from installing the CPU heat sink,
and you think you did nothing to cause the failure then ASUS should
replace it. Just tell them it was working fine for a week or two and
then just died. Good luck.

NRJ

>
>"David Blythin" <davidblythin@hotmail.com> wrote in message
>news:9F3q9.58122$zU5.2013158@news20.bellglobal.com...
>> Hi Gang,
>>
>> For those of you who read my posts a week or so back I built my upgraded
>> system. I ended up going out and replacing the motherboard, because I
>> mistaken took it in to their techs to get looked at, they said the MB was
>> toast, but won't replace it because I installed it myself!. The tech told
>my
>> father some 'components' were loose. A day or two later I found my sound,
>> modem and ethernet cards sitting in the case stacked on top of each
>> other!... We complained the tech called back saying he's throws his cards
>in
>> and out all the time and their tougher then they look... If most of us
>took
>> that view we'd be out of work as techs!.. turns out they damaged the old
>MB
>> as well... so I'm looking for another store to buy all my parts from.
>>
>> Anyway what's happening is the board gets power but when I hit the switch
>it
>> 'clicks' once but nothing happens. I heard from another tech at a
>different
>> store that's normal. What has to be done is to put in a slower chip flash
>> the bios then put in the 2200 and it should run fine.
>>
>> As far as I can tell, the board 'should' have a bios of 1007, according to
>> ASUS support for the 2200 is ver. 1006 and up.
>>
>> Athlon XP 2200,
>> Asus A7V-333 board
>> 256 DDR 333 RAM
>>
>> The fault is set to 'jumperless' mode, I tried setting the board too
>200mhz,
>> still nothing. I'll take the system down on Tuesday and get these other
>guys
>> who seem to know what they're talking about to take a look at it... I'm
>> thinking the other cause could be a bad cpu.
>>
>> In the meantime any thoughts.
>>
>> Cheers,
>> Rick
>> A+,Network+
>>
>> P.S any replies please post them to the newsgroup, as I'm using my
>father's
>> account.
>
>David,

natural_4u

2002-10-13, 6:23 am

That's what I would do ó-)

"Navin R. Johnson" <TheJerk@optigrab.net> wrote in message
news:l16iqu06jcco4i9g0etg9te29
utans7lio@4ax.com...
> On Sun, 13 Oct 2002 03:48:45 +0000 (UTC), "Gareth" <gaz@gaz.org> wrote:
>
> Go directly to ASUS and get an RMA for the board. Just tell them the
> store where it was purchased went out of business, which they probably
> will be very soon with their XXXXXXX attitude. If there is no physical
> damage to the board, e.g. scratches from installing the CPU heat sink,
> and you think you did nothing to cause the failure then ASUS should
> replace it. Just tell them it was working fine for a week or two and
> then just died. Good luck.
>
> NRJ
>
> >
> >"David Blythin" <davidblythin@hotmail.com> wrote in message
> >news:9F3q9.58122$zU5.2013158@news20.bellglobal.com...
> >> Hi Gang,
> >>
> >> For those of you who read my posts a week or so back I built my
upgraded
> >> system. I ended up going out and replacing the motherboard, because I
> >> mistaken took it in to their techs to get looked at, they said the MB
was[c
olor=darkred]
> >> toast, but won't replace it because I installed it myself!. The tech[/color]
told
> >my
> >> father some 'components' were loose. A day or two later I found my
sound,
> >> modem and ethernet cards sitting in the case stacked on top of each
> >> other!... We complained the tech called back saying he's throws his
cards

> >in
> >> and out all the time and their tougher then they look... If most of us
> >took
> >> that view we'd be out of work as techs!.. turns out they damaged the
old
> >MB
> >> as well... so I'm looking for another store to buy all my parts from.
> >>
> >> Anyway what's happening is the board gets power but when I hit the
switch
> >it
> >> 'clicks' once but nothing happens. I heard from another tech at a
> >different
> >> store that's normal. What has to be done is to put in a slower chip
flash

> >> the bios then put in the 2200 and it should run fine.
> >>
> >> As far as I can tell, the board 'should' have a bios of 1007, according
to[co
lor=darkred]
> >> ASUS support for the 2200 is ver. 1006 and up.
> >>
> >> Athlon XP 2200,
> >> Asus A7V-333 board
> >> 256 DDR 333 RAM
> >>
> >> The fault is set to 'jumperless' mode, I tried setting the board too
> >200mhz,
> >> still nothing. I'll take the system down on Tuesday and get these other
> >guys
> >> who seem to know what they're talking about to take a look at it... I'm
> >> thinking the other cause could be a bad cpu.
> >>
> >> In the meantime any thoughts.
> >>
> >> Cheers,
> >> Rick
> >> A+,Network+
> >>
> >> P.S any replies please post them to the newsgroup, as I'm using my
> >father's
> >> account.
> >
> >David,
>[/color]

David Blythin

2002-10-13, 2:23 pm

"Gareth" <gaz@gaz.org> wrote in message
news:aoaqet$bo9$1@venus.btinternet.com...
>
> "David Blythin" <davidblythin@hotmail.com> wrote in message
> news:9F3q9.58122$zU5.2013158@news20.bellglobal.com...

(snip)

>
> David,
>
> Putting in a slower chip wouldn't help. By default, all ASUS boards after
> the A7V (A7V133, 266, 266-e, 333, and 8x) boot at 2x66MHz when you first
> turn them on with a new CPU, or when the CMOS has been cleared. Since the
> board already supports the XP "technology", it would make 2x66MHz with
ease,
> and would not warrant another BIOS since a "speed ceiling" isn't the
> problem.
>
> The guys are quite clearly cowboys from how you describe, and personally
if
> you don't have any joy trying out other unusual fixes (ensuring that the
> heatsink is properly seated, etc), I would demand a refund, and buy from a
> company whose employees believe that leaving loose PCI cards roaming
around
> a case is acceptable, THEN try and justify their blunder. Possibly a daft
> question, but have you ensured that the power switch is properly and
> correctly connected to the motherboard? Would explain it.
>
> Out of interest, do any fans come on? What graphics card do you have also?
> Try running the system with the bare minimum (one stick of RAM, no PCI
> cards, only a graphics card, one hdd etc).
>
> HTH.
>
> G.

Gareth,

Thanks for the reply. I've already decide to talk to another computer store
and mention I'm an A+ tech and that I build systems and see if I can get a
bit of a deal with them if I buy all my parts from them. The other store is
the cheapest from prices but after what the tech pulled and trying to claim
I damaged the original board, I've had it. The store policy on the back of
the invoice states they're not responsible for any parts if installed
yourself... but the sales person never got me to sign it like they're
suppose to.. therefore I never agreed to that policy.. so it should be an
interesting talk with the manager.. plus there were parts missing out of the
original MB box.

Unfortunately I had to buy the replacement board from the same store as no
one else had any in stock. due the the damage the tech caused I couldn't
even get the cable on the primary IDE because a couple pins were bent. Plus
the fact I wasn't happy about using a damaged board that paid $200 for. I
better get a refund, since I'm out an additional $200 for the second board
because I was hoping to have the system running by Tuesday.

Re: the board, I've checked the Power supply switch and the connector, it's
fine. The board light comes on, so it is getting power. No fans come on,
there's just a 'click' from the power supply. I haven't tried the bare
minimum yet, I'll try it later on. I bought a Geforce 3 Ti 200 128
DDR(Chaintech) video. In my old system I had a Geforce2 MX 32 MB.

From what you've said I'm beginning to think it might be the cpu that's bad.
Which I bought from a different store yet again.

cheers,
Rick

Pete

2002-10-20, 6:23 pm

Did you check the power supply voltage to see if the power supply is ok.
May be that or you could be grounding the board to case.
well whatever good luck!!!

"David Blythin" <davidblythin@hotmail.com> wrote in message
news:rBiq9.581$q83.89103@news20.bellglobal.com...
>
> "Gareth" <gaz@gaz.org> wrote in message
> news:aoaqet$bo9$1@venus.btinternet.com...
> >
> > "David Blythin" <davidblythin@hotmail.com> wrote in message
> > news:9F3q9.58122$zU5.2013158@news20.bellglobal.com...
>
> (snip)
>
> >
> > David,
> >
> > Putting in a slower chip wouldn't help. By default, all ASUS boards
after

> > the A7V (A7V133, 266, 266-e, 333, and 8x) boot at 2x66MHz when you first
> > turn them on with a new CPU, or when the CMOS has been cleared. Since
the
> > board already supports the XP "technology", it would make 2x66MHz with
> ease,
> > and would not warrant another BIOS since a "speed ceiling" isn't the
> > problem.
> >
> > The guys are quite clearly cowboys from how you describe, and personally
> if
> > you don't have any joy trying out other unusual fixes (ensuring that the
> > heatsink is properly seated, etc), I would demand a refund, and buy from
a
> > company whose employees believe that leaving loose PCI cards roaming
> around
> > a case is acceptable, THEN try and justify their blunder. Possibly a
daft
> > question, but have you ensured that the power switch is properly and
> > correctly connected to the motherboard? Would explain it.
> >
> > Out of interest, do any fans come on? What graphics card do you have
also?
> > Try running the system with the bare minimum (one stick of RAM, no PCI
> > cards, only a graphics card, one hdd etc).
> >
> > HTH.
> >
> > G.
>
> Gareth,
>
> Thanks for the reply. I've already decide to talk to another computer
store
> and mention I'm an A+ tech and that I build systems and see if I can get a
> bit of a deal with them if I buy all my parts from them. The other store
is
> the cheapest from prices but after what the tech pulled and trying to
claim
> I damaged the original board, I've had it. The store policy on the back of
> the invoice states they're not responsible for any parts if installed
> yourself... but the sales person never got me to sign it like they're
> suppose to.. therefore I never agreed to that policy.. so it should be an
> interesting talk with the manager.. plus there were parts missing out of
the
> original MB box.
>
> Unfortunately I had to buy the replacement board from the same store as no
> one else had any in stock. due the the damage the tech caused I couldn't
> even get the cable on the primary IDE because a couple pins were bent.
Plus
> the fact I wasn't happy about using a damaged board that paid $200 for. I
> better get a refund, since I'm out an additional $200 for the second board
> because I was hoping to have the system running by Tuesday.
>
> Re: the board, I've checked the Power supply switch and the connector,
it's
> fine. The board light comes on, so it is getting power. No fans come on,
> there's just a 'click' from the power supply. I haven't tried the bare
> minimum yet, I'll try it later on. I bought a Geforce 3 Ti 200 128
> DDR(Chaintech) video. In my old system I had a Geforce2 MX 32 MB.
>
> From what you've said I'm beginning to think it might be the cpu that's
bad.
> Which I bought from a different store yet again.
>
> cheers,
> Rick
>
>

Jason Silva

2002-11-04, 3:23 pm

"Gareth" <gaz@gaz.org> wrote in message
news:aoaqet$bo9$1@venus.btinternet.com...
>
> "David Blythin" <davidblythin@hotmail.com> wrote in message
> news:9F3q9.58122$zU5.2013158@news20.bellglobal.com...
> > Hi Gang,
> >
> > For those of you who read my posts a week or so back I built my upgraded
> > system. I ended up going out and replacing the motherboard, because I
> > mistaken took it in to their techs to get looked at, they said the MB
was
> > toast, but won't replace it because I installed it myself!. The tech
told
> my
> > father some 'components' were loose. A day or two later I found my
sound,
> > modem and ethernet cards sitting in the case stacked on top of each
> > other!... We complained the tech called back saying he's throws his
cards
> in
> > and out all the time and their tougher then they look... If most of us
> took
> > that view we'd be out of work as techs!.. turns out they damaged the old
> MB
> > as well... so I'm looking for another store to buy all my parts from.
> >
> > Anyway what's happening is the board gets power but when I hit the
switch
> it
> > 'clicks' once but nothing happens. I heard from another tech at a
> different
> > store that's normal. What has to be done is to put in a slower chip
flash

> > the bios then put in the 2200 and it should run fine.
> >
> > As far as I can tell, the board 'should' have a bios of 1007, according
to
> > ASUS support for the 2200 is ver. 1006 and up.
> >
> > Athlon XP 2200,
> > Asus A7V-333 board
> > 256 DDR 333 RAM
> >
> > The fault is set to 'jumperless' mode, I tried setting the board too
> 200mhz,
> > still nothing. I'll take the system down on Tuesday and get these other
> guys
> > who seem to know what they're talking about to take a look at it... I'm
> > thinking the other cause could be a bad cpu.
> >
> > In the meantime any thoughts.
> >
> > Cheers,
> > Rick
> > A+,Network+
> >
> > P.S any replies please post them to the newsgroup, as I'm using my
> father's
> > account.
>
> David,
>
> Putting in a slower chip wouldn't help. By default, all ASUS boards after
> the A7V (A7V133, 266, 266-e, 333, and 8x) boot at 2x66MHz when you first
> turn them on with a new CPU, or when the CMOS has been cleared. Since the
> board already supports the XP "technology", it would make 2x66MHz with
ease,
> and would not warrant another BIOS since a "speed ceiling" isn't the
> problem.
>
> The guys are quite clearly cowboys from how you describe, and personally
if
> you don't have any joy trying out other unusual fixes (ensuring that the
> heatsink is properly seated, etc), I would demand a refund, and buy from a
> company whose employees believe that leaving loose PCI cards roaming
around
> a case is acceptable, THEN try and justify their blunder. Possibly a daft
> question, but have you ensured that the power switch is properly and
> correctly connected to the motherboard? Would explain it.
>
> Out of interest, do any fans come on? What graphics card do you have also?
> Try running the system with the bare minimum (one stick of RAM, no PCI
> cards, only a graphics card, one hdd etc).
>
> HTH.
>
> G.
>
The question about the fans coming on is the first thing I would ask also.
Aside from the other suggestions (Power Connected, Proper heat sink, etc.)
You also want to verify that none of the metallic spacers between the MB and
case are touching the MB itself. More specifically that they are all lined
up with screw holes. I've seen this all too often.

Jason

thecomeons

2002-11-21, 3:49 am

is there a jumper for the bios. some mobo will ship with it in the "clear" position. you just need to move it.

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