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Author IM Errors
Brian W. Spolarich

2002-08-15, 12:23 pm

I'm in the process of moving things around in my Exchange
organization, and I want to re-enable instant messaging.

I've created a new IM server, migrated a test account to
use that server (and verified Active Directory has the
right data), and have made sure that the DNS SRV records
are still pointing to the right place.

When I attempt to connect via MSN Messenger I get the
following error:

"Signing into Exchange Instant Messaging failed because
the service is temporarily unavailable. Please try again
later."

If I look at the logs of the IIS server serving the site I
see entries like this:

2002-08-15 17:25:08 10.0.6.135 - 192.168.0.17 80
SUBSCRIBE /instmsg/aliases/bspolarich - 401 -
2002-08-15 17:25:08 10.0.6.135 NEPHROS\bspolarich
192.168.0.17 80 SUBSCRIBE /instmsg/aliases/bspolarich -
200 -
2002-08-15 17:25:08 10.0.6.135 NEPHROS\bspolarich
192.168.0.17 80
SUBSCRIBE /instmsg/local/im.nephrostherapeutics.com/instmsg
/aliases/bspolarich - 2151678357 -

Any ideas?
Mark Fugatt

2002-08-15, 12:23 pm

Are you using the correct MSN Messenger client?

--
Mark Fugatt
Pentech Office Solutions Inc
www.4mcts.com
Visit www.msexchange.org for practical information on Microsoft Exchange

--- Please respond to this newsgroup and not directly via Email ---
"Brian W. Spolarich" < bspolarich@nephrostherapeutics
.com> wrote in message
news:28b701c24480$ccbac4d0$a5e
62ecf@tkmsftngxa07...
> I'm in the process of moving things around in my Exchange
> organization, and I want to re-enable instant messaging.
>
> I've created a new IM server, migrated a test account to
> use that server (and verified Active Directory has the
> right data), and have made sure that the DNS SRV records
> are still pointing to the right place.
>
> When I attempt to connect via MSN Messenger I get the
> following error:
>
> "Signing into Exchange Instant Messaging failed because
> the service is temporarily unavailable. Please try again
> later."
>
> If I look at the logs of the IIS server serving the site I
> see entries like this:
>
> 2002-08-15 17:25:08 10.0.6.135 - 192.168.0.17 80
> SUBSCRIBE /instmsg/aliases/bspolarich - 401 -
> 2002-08-15 17:25:08 10.0.6.135 NEPHROS\bspolarich
> 192.168.0.17 80 SUBSCRIBE /instmsg/aliases/bspolarich -
> 200 -
> 2002-08-15 17:25:08 10.0.6.135 NEPHROS\bspolarich
> 192.168.0.17 80
> SUBSCRIBE /instmsg/local/im.nephrostherapeutics.com/instmsg
> /aliases/bspolarich - 2151678357 -
>
> Any ideas?



Brian W. Spolarich

2002-08-15, 12:23 pm


Yes. The client was working before I moved my Exchange
2000 service to a new server. I'm using 3.5.0077.

-bws

>-----Original Message-----
>Are you using the correct MSN Messenger client?
>
>--
>Mark Fugatt
>Pentech Office Solutions Inc
>www.4mcts.com
>Visit www.msexchange.org for practical information on

Microsoft Exchange
>
>--- Please respond to this newsgroup and not directly via

Email ---
>"Brian W. Spolarich" < bspolarich@nephrostherapeutics
.com>

wrote in message
> news:28b701c24480$ccbac4d0$a5e
62ecf@tkmsftngxa07...
>> I'm in the process of moving things around in my

Exchange
>> organization, and I want to re-enable instant messaging.
>>
>> I've created a new IM server, migrated a test account to
>> use that server (and verified Active Directory has the
>> right data), and have made sure that the DNS SRV records
>> are still pointing to the right place.
>>
>> When I attempt to connect via MSN Messenger I get the
>> following error:
>>
>> "Signing into Exchange Instant Messaging failed because
>> the service is temporarily unavailable. Please try

again

>> later."
>>
>> If I look at the logs of the IIS server serving the

site I
>> see entries like this:
>>
>> 2002-08-15 17:25:08 10.0.6.135 - 192.168.0.17 80
>> SUBSCRIBE /instmsg/aliases/bspolarich - 401 -
>> 2002-08-15 17:25:08 10.0.6.135 NEPHROS\bspolarich
>> 192.168.0.17 80 SUBSCRIBE /instmsg/aliases/bspolarich -
>> 200 -
>> 2002-08-15 17:25:08 10.0.6.135 NEPHROS\bspolarich
>> 192.168.0.17 80
>>

SUBSCRIBE /instmsg/local/im.nephrostherapeutics.com/ instmsg
>> /aliases/bspolarich - 2151678357 -
>>
>> Any ideas?

>
>
>.
>

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