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Author Can't authenticate IM
Kasem

2002-10-05, 8:30 pm

I follow Q319758 to fix this problem but it can't. I reinstall and set up it
again but can't. Please help me to fix it.


Intermedia.Net Support \(AI\)

2002-10-05, 8:30 pm

Hello,

This issue may occur under one or more of the following conditions:
a.. The World Wide Web Publishing Service (W3SVC) is stopped on the
Instant Messaging home server or Instant Messaging router.
b.. The properties of the Instant Messaging virtual server are configured
incorrectly.
c.. You are using a firewall or proxy server.
Please refer to "XCCC: Troubleshooting Authentication Failures in Instant
Messaging" at
http://support.microsoft.com/defaul...b;en-us;q278974 for details.

Also, this issue may occur if you have enabled the Require secure channel
(SSL) option on the Instant Messaging virtual directory in Microsoft
Internet Information Service (IIS). Please refer to
http://support.microsoft.com/defaul...b;en-us;q317339 for details.

It also may occur if the Instant Messenger virtual server is incorrectly
named with the NetBIOS name of the server instead of the Fully Qualified
Domain Name (FQDN) of the server. Please refer to
http://support.microsoft.com/defaul...b;en-us;Q316654 for details.

Regards,
Intermedia.NET (AI)
Microsoft Certified Solutions Provider
Providing expertise in hosting applications
MS Exchange Hosting: http://www.intermedia.net/exchangehosting
Windows 2000 Web Hosting: http://www.intermedia.net/webhosting
For a waiver of the set up fee use "IMFREE" code

"Kasem" <axathai@linethai.co.th> wrote in message
news:#Yo9#lPSCHA.1760@tkmsftngp12...
> I follow Q319758 to fix this problem but it can't. I reinstall and set up

it
> again but can't. Please help me to fix it.
>
>



John C. Olinger

2002-10-05, 8:31 pm

I've had the same problem.



"Kasem" <axathai@linethai.co.th> wrote in message
news:#Yo9#lPSCHA.1760@tkmsftngp12...
> I follow Q319758 to fix this problem but it can't. I reinstall and set up

it
> again but can't. Please help me to fix it.
>
>



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