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Home > Archive > microsoft.public.exchange2000.admin > October 2002 > 2 contacts, same SMTP??
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2 contacts, same SMTP??
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| I need to have 2 mail-enabled contacts with the same
external SMTP address, but this seems to be against the
rules for Exchange (returns Event ID 9514). Surely this
can't be so? What if there are 2 contacts who work for the
same (external to Exchange) company, but both have the
companies default email address? Both contacts have to be
able to be found via the GAL. The MS fix is 'change the
duplicate SMTP' - unfortunately I can't tell our contacts
to do this! Am I going about this incorrectly?
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| Samuel Brooks 2002-10-05, 8:23 pm |
| If you contact them via phone, you might find that one of them has a
different e-mail address. I have had users start and assume their e-mail
address would be first letter and last name like everyone else but when that
is already taken I switch to first name and first letter of last name. They
then have to tell everyone the e-mail address is different but for a short
while they believe they had the incorrect address.
I wonder if this is happening in your case. I know it sounds funny but when
you have a large company with many offices you end up with lots of people
with the same last name and even same first and last name.
Good Luck.
"RickP" <rik@iinet.net.au> wrote in message
news:f34501c25a4c$02a9ec20$36e
f2ecf@tkmsftngxa12...
> I need to have 2 mail-enabled contacts with the same
> external SMTP address, but this seems to be against the
> rules for Exchange (returns Event ID 9514). Surely this
> can't be so? What if there are 2 contacts who work for the
> same (external to Exchange) company, but both have the
> companies default email address? Both contacts have to be
> able to be found via the GAL. The MS fix is 'change the
> duplicate SMTP' - unfortunately I can't tell our contacts
> to do this! Am I going about this incorrectly?
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