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Author Which way do I go first?? CCNA or MCSE?
MKeill

2004-07-06, 10:27 pm

I am currently searching for an entry level desktop support position, after I recently completed my A+. I have about 12 years of experience in unique telecommunication/networked system from my years with the army and a government contractor. I had a short span of experience in a help desk enviornment back in 94-95 while in the service.

I know that an MCSE is huge, but I dont see myself being on the Microsoft merry go round forever. It does not appeal to me!! I am leaning towards CCNA, CCNP, and gaining a B.S degree out of it.(I have 63 QH transferred over to the degree program). Which do I do first? MCSA, CCNA then MCSE. If I chose to go CCNA first, how marketable will I be after I complete the CCNA? Any advice greatly appreciated.
Thanks
Mary
mikop

2004-07-07, 2:35 am

quote:
Originally posted by MKeill
I am currently searching for an entry level desktop support position



Where can I buy a cisco desktop computer? sign me up!

everything you need to know about networking for desktop support

ipconfig

!
curiousgeorge

2004-07-07, 10:53 am

CCNA fits better with your telecom experience.

Personally, I think configuring routers and switches is a little boring. Most of the configuration can be done using a GUI interface now-a-days. And you know from your telecom experience, setting up the wiring is a little tedious.

We have cisco and enterasys routers and switches. It's all GUI.

The upside is you don't have an end-user breathing on you, asking you 58 noob questions while you scrape the crud off their mouse, because the ticket that was sent in stated the "computer is not responding"!


I say go the CCNA route.
MKeill

2004-07-07, 8:00 pm

curious george:
Thanks for your input. I agree that CCNA is a better fit, frankly my goal is to end up in a NOC, either as a tech or an engineer. I do not think an MCSE will get me there. Previous experience has showed me I like and thrive in "controlled chaos" ie a NOC enviornment. Probelm solving and troubleshooting is what I like the most.

Desktop support and dealing with users.. been there done that! Not alot of fun to me!
mikop

2004-07-08, 1:41 am

eeer you specifically said you are searching for entry level desktop support...

if you are looking to work at a NOC, then you are not looking at desktop support aren't you.

sniff
bhm_cert2k4

2004-07-08, 11:25 pm

CCNA holds just about as much weight, if not more, than the MCSE in your given field. Plus its only one exam versus seven. If your in telecommunications I definitely recommend the CCNA route
Kasor

2004-07-09, 9:31 pm

CCNA provided you better understanding how cisco network work + fundmental networking concept, u shall take it.

MCSE is OK, but ...
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