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Home > Archive > Certifications and IT jobs/Salaries > May 2001 > Bernie's updated resume.....let me know what you think
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Bernie's updated resume.....let me know what you think
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| Bernie 2001-05-03, 8:50 am |
| Information Technology / Network Specialist
Professional Experience
Alphanumeric Systems, Raleigh, NC
Contract Services for General Parts, Inc. 11/00 - present
· Created images, configure, install Compaq computers and Bay Networks equipment.
· Service, troubleshoot hardware, software and network connectivity issues for users both locally and at remote sites.
· Responsible for assisting users with network connectivity issues for the NetWare Servers and Citrix Servers.
· Managed the Novell 5.1 NDS Tree using Net Admin and Rconsole.
· Responsible for maintaining the HP JetAdmin utility and Cheyenne AntiVirus signature files.
· Assisted users with restoring files using ARCServer 6.1
Tech Resource Group, Raleigh, NC
Tier II LAN Support for State Farm Insurance 7/99 – 11/00
· Troubleshoot RAS issues and workstation connectivity in a Token Ring environment.
· Teaching other support specialist on how to use Windows VB Script Hosting and Rclient and the basics of System Management Server(SMS).
· Troubleshoot hardware, software on Windows NT workstations and IBM Netfinity Servers.
· Responsible for assisting other Call Specialist in ordering replacement equipment and dispatching engineers for onsite servicing.
Medic Computer Systems, Raleigh, NC
Field Engineer 3/99 - 6/99
· Traveled to remote offices throughout NC to service computers, servers, terminal emulators, printers.
· Installed new computer systems, printers and ran the Cat5 cabling for clients.
· Responsible for the installation of UPS backup power supplies and printers.
· Troubleshoot computer problems using phone support
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IT Certification and Training
Self Paced Study Program
Ø Cisco Certified Network Associate
Ø CompTIA Network+ Certified Technician
Ø Currently studying for an Novell Administrator
Ø Currently studying for Novell Engineer status
Attended ECPI Technical college for the following classes
Ø Novell: CNA 4.11
Ø Novell: CNE Adv Admin
Ø Windows NT Workstation
Ø Windows NT Server
Ø PC Maintenance & Upgrade
Ø A+ Certification
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Training with Medic Computer Systems
Ø Cable installation and troubleshooting
Ø OS configuration, building and troubleshooting
Ø Maintenance, configuration of modems
Ø Cisco router installation and Lantronix print server configuration
Ø Overview of commnunication lines; ISDN, T1, Analog, DS1
Education
ECPI Technical College 2/98 – 2/99
Studied Computer Technology
Caldwell Community College 1/97 – 12/98
Intro to Computers/General Studies
NCSU 8/93 – 5/94
General Studies | |
| Nicole 2001-05-03, 9:47 am |
| Very nice. But before you send it to ANYONE, you need to fix some grammar mistakes. For starters, pick a tense -- I prefer past tense -- right now you are switching between present and past tense in your job descriptions. For example:
quote:
Created images, configure, install Compaq computers and Bay Networks equipment.
It should be something like: "Created images, configured and installed Compaq computers and Bay Networks equipment."
There's a couple of typos, too, and watch those stray bullets.
I'm also unclear on which certifications you have. You say you attended classes for A+ certification, but it's not clear if you actually are A+ certified. Anyone have thoughts on clarifying that? | |
| Bernie 2001-05-03, 10:23 am |
| quote:
Originally posted by Nicole
For starters, pick a tense
I do that a lot...hehehe
[QUOTE]I'm also unclear on which certifications you have. You say you attended classes for A+ certification...
Yeah, I stated that I attended classes at ECPI so I'm not sure how to word it. | |
| Nicole 2001-05-04, 10:09 am |
| A few revisions to my earlier comments -- as usual I do my best thinking in the shower about subjects I hadn't intended to think about.
Just MHO, I know this contradicts what someone else said... so think of it as another option.
In your training & cert section, I would dump the whole ECPI classes section. It's irrelevant; you already mention Novell and Windows NT in your experience. Under ECPI in your education section, just state "Computer Technology."
Then get rid of the "Self-Study" subheader, and just list your certifications: no need for a subheading, it will be obvious. But leave the Medic section if you want, although it's also a little redundant.
The goal of all of the above is to emphasize your experience instead of your education. The experience is what employer's are most interested in.
Also spell out "Introduction" (instead of "Intro") under Caldwell Community College. It looks more professional. To help out HR people who aren't certification savvy (and search engines), I'd also use the initials for the certifications in parenthesis, i.e "(CCNA)" | |
| Bernie 2001-05-07, 4:14 pm |
| I am a motivated individual seeking a position in networking that will challenge my skills and my ability to work in a team environment. | |
| darthw 2001-05-08, 6:50 pm |
| I don't think it's cheesy, although you may want to drop the "I am a motivated individual" and just use "I am seeking a position in networking...". More my own personal preference.
Also, I agree again with much of what Nicole stated in her post regarding changes to the resume. Verb tense agreement is my own pet peeve in my own resume: If you worked somewhere in the past use past tense, and if you are currently employed in a position those job duties should be listed in the present tense. Since "troubleshot" would be a very poor past tense choice for "troubleshoot" try something like "supported", i.e. "Supported remote computer problems via phone and remote control software".
Also, use snappier words like "training" rather than "teaching". In many places you could remove the "responsible for" phrases and just use the following predicate - "maintained HP JetAdmin...." or "assisted users with...". Without the "responsible for" it is obvious that you are listing your duties in the position; the phrase is redundant.
Of course, these are just my opinions. Overall it looks good, but just needs some tweaking. | |
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| I agreed that get rid of those self-study.
Be more professional, take out those attending classes.
Set up Certification section:
list all your Cert, instead of currently studying. Just put down CCNA(in process)
hope these help | |
| imran1430 2001-05-08, 9:20 pm |
| hey, what about the "refrences available upon request" line at the end.  | |
| Bernie 2001-05-09, 12:36 pm |
| These are some good tips, thanks for your input. I was thinking of changing the "Attended ECPI....." and replacing it with "Computer Skills". Would it be OK to list the classes I took under Computer Skills? I have worked with all of the diff OS and skills. | |
| Nicole 2001-05-09, 3:53 pm |
| quote:
Originally posted by imran1430
hey, what about the "refrences available upon request" line at the end.
I'd skip it. Recruiters and hiring managers seem to agree on this one -- it's right up there with putting "Resume" at the top for stating the obvious.
quote:
I was thinking of changing the "Attended ECPI....." and replacing it with "Computer Skills". Would it be OK to list the classes I took under Computer Skills?
Better, but I still think it's redundant. As you say, you've worked with all of those things in your jobs. If you had ambiguous job titles or something, you might want to have a skills section. I have a 'skills' section because I was attracting the wrong kind of attention. Now I'm not attracting much at all, but at least what I do get is all for database work instead of computer sales or admin positions... Those skills might be something to emphasize in your cover letter though, if they are what a company is particularly looking for. | |
| chunder 2001-05-09, 5:27 pm |
| i'd like to ditto pretty much everything that has been previously stated while adding the following:
When listing products you have worked with, always MAKE CERTAIN to spell it EXACTLY as the vendor does. i.e. Novell NDS 5.1 is what you have. it's Novell NetWare 5.1 and the version of NDS can vary. i'd list it like so: Novell NetWare 5.1 NDS Tree. and you list Net Admin... do you mean NetWare Administrator? and you list Rconsole. i know everyone knows it as such but i'd list it as Remote Console (RConsole). the product calls itself by the long name. we (techies) call it Rconsole.
if you can't list the name properly, did you REALLY work with it? or how much experience do you REALLY have with it. that may be what's going through their collective heads. i also read that somewhere... very important! if you don't know exactly how they spell it, go to their web site.
and do the skills section. it makes it easier for the employer to see at a quick glance what you know. s/he will find out more by reading the rest of the resume.
try, when possible, to limit it to one page. it makes the resume easier to handle, physically.. no lost pages, it's concise... etc. | |
| BootData 2001-05-10, 1:28 am |
| to me, ideally is two pages resume!
unless you have lots and lots experience to put on your resume (as well lots of skills) |
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