CCIE - Cisco TAC

Author

Cisco TAC

haseeb_eng

2002-05-02, 1:03 am

In www.cisco.com is their any forum where people explain their problems and TAC engineers reply to those posts . I want to study those cases . I have CCO login kindly tell me the exact link for that.

mkhan

2002-05-02, 2:22 am

to approach cisco TAC, you might need smartnet contract, so they will answer your problems/queries/suggestions back & forth either thru an e-mail or by calling you on phone.

To learn more about smartnet go

http://www.cisco.com/warp/public/cc...on/smnet_qa.htm

there is a cisco forum requires CCO access to talk about problems and solutions.

you can reach
http://forums.cisco.com/eforum/serv...tProf?page=main

hope this would help.

MadChef

2002-05-02, 6:09 am

It's not quite the same, but you can look at the Open Forum. Anyone can post questions, and CCIEs answer them. TAC cases aren't really publicly available when you consider how much private information they typically have in there.

MadChef

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