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Author Can someone help me with this problem?
meijin

2003-10-01, 2:26 pm

This is not a certificaiton questions, but it sure is driving me crazy.

On my new Toshiba Tecra 9100 laptop I am getting random BSOD. The error is as follows:

*** STOP: 0x000000D1 (00000359, 000000FF, 00720091)
DRIVER_IRQL_NOT_LESS_OR_EQUAL

I have verified that this is a driver related issue, but have no idea what driver or how to correct. I talked to Toshiba, but they are wanting me to reinstall the OS and everything else. This is not really an option for me.

Can anyone suggest anything?

Thanks!
Boulware5

2003-10-01, 2:29 pm

M$ support says obtaining the latest service pack should fix this.
meijin

2003-10-01, 2:49 pm

I am running SP4 on the laptop as I upgraded it during the last round of worms a month or so ago....

Thanks!
Boulware5

2003-10-01, 2:59 pm

Maybe make sure you are using certified drivers...
curiousgeorge

2003-10-01, 9:14 pm

Check Device Manager and see if you have any IRQ conflicts. Also make sure all devices are working properly.
If you recently installed new software, uninstall it and see if the problem goes away.
Deja-vue

2003-10-03, 3:56 am

Sounds like a Display or/and a Soundcard Driver conflict.
WarrenStreet

2003-10-03, 11:55 am

Could be something related to memory adress?
I would focus on device manager.

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