| Author |
Fri W2K Professional Question of the Day
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| wbafrank 2002-03-22, 1:00 pm |
|  And today's poser is ....
Q60. A new user on your network calls you to ask for your help with using the Windows 2000 Professional Fax Service. The user reports that no Fax program appears in Control Panel. You know that the user's computer is new, and all hardware is on the Windows 2000 HCL. What is the most likely cause of this behaviour?
A. The computer has a defective fax device installed.
B. The computer has no fax device logically installed.
C. The computer has no fax device physically installed.
D. The Windows 2000 Professional registry files are corrupt.
Good Luck .... see you tomorrow for the answer!! | |
| claudio rivas 2002-03-22, 1:19 pm |
| B 
I think this question provide insufficient information about the case, could be C too. | |
| cross36 2002-03-22, 1:29 pm |
| In agreement. My selection is "B" | |
| fanderson 2002-03-22, 1:36 pm |
| Gotta go along with C. Do all your users have modems? If they have a modem they should be disconnected from the network while it is active. | |
| micheles 2002-03-22, 3:26 pm |
| Thumbs down on this question! Computer people rarely ever really know why something isn't working, they just know how to fix it! My answer would probably be B. It could also be that something in Windows isn't installed properly as well like with the registry entries like answer D. | |
|
| Hum..Hum..
If a FAX device is installed, the FAX
applet appears in Control Panel.
Does not appear no FAX device installed.
Well, C is my choice.. | |
| Teck Shark 2002-03-22, 4:24 pm |
| I will go with "C" too. The PC has to have a fax device or modem installed to have the fax icon show up in control panel.  | |
| mrfixit 2002-03-22, 4:26 pm |
| Gotta say C too! | |
| claudio rivas 2002-03-22, 4:42 pm |
| i was thinking, when the hw is listed on the HCL that means that the hw doesn't fails (but always could happen something) if all the hw is listed on the HCL and the modem is not been detected there is no modem physicaly installed. Tricky. | |
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| I'll try -
B. The computer has no fax device logically installed. Final answer  | |
| TxBear 2002-03-22, 7:48 pm |
| I'm going with C on this one
Bear | |
| anthonie 2002-03-22, 8:40 pm |
| Since Bear just passed his 210 exam, I'll agree with him and go for C.
I give you full support, Bear. | |
| NetChild1985 2002-03-23, 1:56 am |
| I'm going with "B" | |
| Pavlov 2002-03-23, 12:00 pm |
| quote:
I will go with "C" too. The PC has to have a fax device or modem installed to have the fax icon show up in control panel.
Gotta agree here and go with C. | |
| NetChild1985 2002-03-24, 3:40 am |
| Back to C
---When you attach a fax device, such as a fax modem, Windows 2000 detects it at startup and installs the fax service and a fax printer--- | |
| wbafrank 2002-03-25, 4:04 am |
| quote:
Originally posted by wbafrank
And today's poser is ....
Q60. A new user on your network calls you to ask for your help with using the Windows 2000 Professional Fax Service. The user reports that no Fax program appears in Control Panel. You know that the user's computer is new, and all hardware is on the Windows 2000 HCL. What is the most likely cause of this behaviour?
A. The computer has a defective fax device installed.
B. The computer has no fax device logically installed.
C. The computer has no fax device physically installed.
D. The Windows 2000 Professional registry files are corrupt.
Good Luck .... see you tomorrow for the answer!!
And the answer is:
Correct Answers: C
A. Incorrect: If the Windows 2000 installation routine detects a fax-capable device, it install the Fax Service, the Fax program in Control Panel, the Fax program group, and the Fax printer to the Printers window. It is unlikely that a defective fax device will cause Windows 2000 to fail fax device detection.
B. Incorrect: When the Windows 2000 installation routine detects a fax-capable device, it installs necessary driver and interface software to show a logical fax device in Control Panel, a Fax program group, and a Fax printer. It is unlikely that the user deleted the FAX.CPL file from the [i]%systemroot%[/b]\System32 folder. It is possible that a Group Policy setting restricts the Fax program from appearing in Control Panel, but nothing in the question suggests that Group Policy settings have been customized.
C. Correct: If the Windows 2000 installation routine does not detect a fax-capable device, it will not install the Windows 2000 fax components. Therefore, this is the most likely reason for the absence of the Fax program in Control Panel.
D. Incorrect: It is unlikely that a registry corruption would cause the disappearance of the Fax program in Control Panel. | |
| calidog 2002-03-25, 10:04 pm |
| Hmmmmm,
My windows machine at home is attached to a fax, so I have an a fax icon in my control panel. However, the fax icon isn't appeared in the control panel on my computer at work. My computer at work isn't attached to a fax machine.
From the given information, I would go for B.
But I think the answer can be B or C... I am not sure. | |
| wbafrank 2002-03-25, 10:21 pm |
| with your comment as I stated in answer B It is possible that a Group Policy setting restricts the Fax program from appearing in Control Panel, but nothing in the question suggests that Group Policy settings have been customized. This being the case then C is the only logical answer. Does this make it clear now? | |
| calidog 2002-03-25, 11:13 pm |
| Thank you! It makes sence.
I just wanna make sure a few basic things.
If you say "logically installed", does it mean that some drivers is installed? And if you say "physically installed", does it mean that some machine (in this case, a fax machine itself) is installed?
Am I correct? | |
| micheles 2002-03-26, 6:59 am |
| OK, I have the fax program icon in my control panel and I don't have a fax device physically installed to my computer nor did I ever and we are in a Mixed Mode environment so we don't use group policies yet. That's why I didn't pick "C" for my answer. Why would the fax icon be in my computer? |
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