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Home > Archive > 70-210 > February 2002 > Sat W2K Professional Question of the Day
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Sat W2K Professional Question of the Day
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| wbafrank 2002-02-09, 3:40 am |
|  Nice easy one today, well it is the weekend ....
Q19. You acquire a Pentium III computer running Windows 2000 Professional. You connect a digital camera to one of the USB ports on the computer, but Windows does not install the device. What is the most likely cause?
A. USB support is disabled in the BIOS.
B. USB support is disabled in Windows.
C. The USB port is physically damaged.
D. The device is not supported by Windows 2000. You might be able to obtain an updated driver from the device manufacturer.
Good Luck .... see you tomorrow for the answer!! | |
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| I'll go with D for this one. | |
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| Clangashe 2002-02-09, 7:41 am |
| I'll go with A. | |
| mrfixit 2002-02-09, 8:32 am |
| Have to go with A on this one too. | |
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| I would go for D: | |
| PotatoHead 2002-02-09, 2:23 pm |
| This seems like one of those 2 answer questions you see on the real M$ tests - I'm going with A | |
| Bannaman 2002-02-09, 4:24 pm |
| Yes, your right it does sort of seem like those two part questions but then i read it again, and it does not say anything about the device not supported, i thought D at first, but i'd go with A now, after reading the quesiton...??? | |
| mrfixit 2002-02-09, 5:48 pm |
| quote:
Originally posted by Bannaman
Yes, your right it does sort of seem like those two part questions but then i read it again, and it does not say anything about the device not supported, i thought D at first, but i'd go with A now, after reading the quesiton...???
That is the whole trick to the M$ exams, READ THE QUESTION. | |
| wbafrank 2002-02-09, 5:51 pm |
| quote:
Originally posted by Bannaman
Yes, your right it does sort of seem like those two part questions but then i read it again, and it does not say anything about the device not supported, i thought D at first, but i'd go with A now, after reading the quesiton...???
That is the whole trick to the M$ exams, READ THE QUESTION. | |
| wirechild 2002-02-09, 11:44 pm |
| I am going with A.... | |
| Shrink 2002-02-10, 12:36 am |
| I have run into this 3 times in the last year on customer's computers....every time it has been USB not turned on in the bios. My answer is A. | |
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| "Most likely"
Most likely cause of not detection of USB devices is USB support disabled in Bios. Here i explain all questions by myself:
A. USB support is disabled in the BIOS.
CORRECT. THIS IS THE MOST LIKELY REASON FOR DONīT RECOGNIZE WINDOWS 2K THE DEVICE AFTER CONECTION
B. USB support is disabled in Windows.
INCORRECT
ITS POSSIBLE THAT YOU CAN DISABLED THE USB DEVICE OR HUB IN THE DEVICE MANAGER, BUT THIS IS MADE BY YOUR CONCIENCE AND ITS MORE DIFICULT TO SEE THIS TYPE OF ISSUE
C. The USB port is physically damaged.
INCORRECT
THIS IS NOT APPLICABLE. IF YOU HAVE A USB PORT DAMAGED, WIN2K CANīT RECOGNIZE ANY DEVICE IN ANY USB PORTS, BUT THIS IS NOT "MOST LIKELY"
D. The device is not supported by Windows 2000. You might be able to obtain an updated driver from the device manufacturer.
INCORRECT
IF WINDOWS 2000 DONīT HAVE A DRIVER FOR SPECIFIC USB DEVICES, HE ASK FOR A CD OR PATH TO INSTALL THE DRIVER, BUT HE MUST RECOGNIZE THE DEVICE AFTER PLUG IN THE DEVICE IN THE USB PORT.
SORRY MY ENGLISH
BEST REGARDS
ALEX | |
| wbafrank 2002-02-10, 4:11 am |
| quote:
Originally posted by wbafrank
Nice easy one today, well it is the weekend ....
Q19. You acquire a Pentium III computer running Windows 2000 Professional. You connect a digital camera to one of the USB ports on the computer, but Windows does not install the device. What is the most likely cause?
A. USB support is disabled in the BIOS.
B. USB support is disabled in Windows.
C. The USB port is physically damaged.
D. The device is not supported by Windows 2000. You might be able to obtain an updated driver from the device manufacturer.
Good Luck .... see you tomorrow for the answer!!
And the answer is ....
Correct Answers: A
A. Correct: When a USB device is plugged into a port for the first time, Windows 2000 Professional detects and installs a device driver for the device. For detection and installation to occur, USB must be enabled in the BIOS on computers that include a USB enable/disable feature. However, many computers containing USB ports do not contain this setting in the BIOS. If USB support is provided through a USB hub card, the BIOS is not involved in enabling or disabling USB activities.
B. Incorrect: It is possible to disable a USB bus controller, USB hub, or USB device in Windows 2000 through Device Manager. However, to disable any of these devices using Device Manager, the device drivers must first be installed for the devices. USB bus controller and the USB hub drivers are automatically installed when Windows 2000 is installed. You could argue that one or both of these drivers were manually disabled using Device Manager, but this is less likely than USB support being disabled in the BIOS.
C. Incorrect: This is possible but unlikely. If a USB port (hub) is damaged, Device Manager should indicate this with a yellow warning or red failure icon next to the device.
D. Incorrect: This is also possible but less likely than BIOS support being disabled in the BIOS. Through Plug and Play enumeration, Windows 2000 will detect a new device even if a corresponding device driver doesn't exist for it. If you suspect that the USB device doesn't have a Windows 2000 device driver, check with the manufacturer. | |
| cm2gj 2002-02-10, 12:31 pm |
| Wbafrank: so? how do you see my answer???? | |
| wbafrank 2002-02-10, 12:41 pm |
| quote:
Originally posted by cm2gj
Wbafrank: so? how do you see my answer????
You got all the reasons correct and came up with the right answer.
You shouldn't worry about your English I couldn't explain much in another language!! | |
| cm2gj 2002-02-10, 12:51 pm |
| Jajajaa thanks wbafrank!!!
thanks...
all hardware related questions are easy to me... i receive some hardware questions in my 70210 / 70215 exams. its for this that i pass this exams with a good score last year.
about my english. i only know a few words. its for this that iīm limited making explanations some times!!!
i never study english in my life. i only know words and more words thanks to computer / electronics / audio books that i read!! | |
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| I was a bit surprised by this question, maybe it caught me. First the wording indicating that it was an easy one, and the implication that the device could not be installed. In my opinion if a device is not installed in Windows 2000 as MS says, is because it is not in the HCL. A device can be detected but not installed properly. I have experienced problems with devices like CDR's which could not be installed on the USB port because the drivers were not available first before installation, so I thought this was the case. From my point of view, it is easier to deal with drivers than with BIOS configurations.
I don't know, but if I get this kind of question in my test, I guess I'm going to debate it wbafrank ...  | |
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| Yaly.....
The question ask not for the "easyone" instead say "most likely"....
The most likely reason WIndows 2000 donīt detect devices connected to usb port is for de disabled option in the Bios / USB device bad or USB device disabled in Device Manager.
If you have USB enabled in the Bios, when you plug in a USB device in a USB port, Windows 2000 try to recognize the device and search in their own drivers database for a correct driver.... if driver is not present in their database, win2k ask for a updated driver in cd / floppy or path..
If USB device are not listed in HCL its possible that the USB can introduce some incompatibility issues, or not work very well, or not work at all, cause inestability in windows 2000, etc.... but this is a secondary step in this scenario.... The answer say that WIndows 2000 donpt detect the device, so we asume that Bios USB is disabled or a Hardware problem is present...
Its more easy as you say deal with drivers??? i thinks no... You in this scenario only need to restart your computer, enter to the Bios screen, locate Peripherals configuration and check if USB module is Enabled.... this is more easy that search new drivers, contact manufacturerss / tech support for new drivers of wait for HCL introduction test of the new drivers.. etc...
sorry my english | |
| wbafrank 2002-02-10, 4:00 pm |
| quote:
Originally posted by yaly
I was a bit surprised by this question, maybe it caught me. First the wording indicating that it was an easy one, and the implication that the device could not be installed. In my opinion if a device is not installed in Windows 2000 as MS says, is because it is not in the HCL. A device can be detected but not installed properly. I have experienced problems with devices like CDR's which could not be installed on the USB port because the drivers were not available first before installation, so I thought this was the case. From my point of view, it is easier to deal with drivers than with BIOS configurations.
I don't know, but if I get this kind of question in my test, I guess I'm going to debate it wbafrank ...
I totally agree with you on this, but this is a typical MS question!! The question said most likely cause and I did explain that they are all possible causes but A was the most likely.
This is an extract from the MCSE Training Kit MS W2K Professional Book, Chapter 25, Lesson 4 page 590:
quote:
If a USB device doesn't install properly, in Device Manager look under Human Interface Devices. If the controller isn't listed, then check to make sure that USB is enabled in BIOS. When prompted during system startup, enter BIOS setup and enable USB. If USB is enabled in BIOS, contact the maker or vendor for your computer and obtain the current version of BIOS.
Does this help? | |
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| Oh, yes wbafrank! Great help indeed, and more if it comes from a trusted source. Thanks for the further explanation. | |
| mr_wolf 2002-02-14, 3:10 am |
| You have to enable the USB ports in system BIOS of your computer and the USB digital camera drivers needed to be reinstalled. If USB controller does not appear in device manager, then USB support is most probably disabled in BIOS.
.....so the right answer is A!!!!!!!! |
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