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Author Win2k illeterate
dmaftei

2001-06-22, 11:14 am

I suppose the Win2k gurus are here, so maybe someone can help me out...

Here's my problem. I installed Win2k at home, and I created user accounts for everybody in the family. When I want to install something new, I logon as Administrator and install the thing. As Administrator, I can use it all right. BUT, if I logoff and logon as myself, the damn thing won't work. Can anybody tell me what the heck is going wrong?!

TIA
freak

2001-06-22, 6:28 pm

it sounds like you are installing in a different security context than the one you are trying to run stuff in. Is it that the apps do not work at all, in which case if you have an error message, I would like to see it, or is it that the apps don't appear?
After all the help I got from your posts in the CCNA forums, I would love to be able to help out in return
EvilEngineer

2001-06-22, 7:17 pm

quote:
Originally posted by dmaftei

. As Administrator, I can use it all right. BUT, if I logoff and logon as myself, the damn thing won't work.
TIA



Depends on what app is acting up. Some problems can be solved by installing the compatws.inf security template, located in a default installation at C:\WINNT\security\templates - One instance where this helped was with an Office 97 default install for one of my network lUsers. They could run Office 97, but spell check was not available!

It may also be a user rights issue, you could try to add a test user to the Power Users group and see if the app runs properly under that context.

Hope this helps!
dmaftei

2001-06-24, 1:29 pm

quote:
Originally posted by freak
it sounds like you are installing in a different security context than the one you are trying to run stuff in. Is it that the apps do not work at all, in which case if you have an error message, I would like to see it, or is it that the apps don't appear?

I get a "Runtime error" message. Problem is, I don't know if it comes from the application, or from the operating system. I'll look for a screen capture program to get that message box, and I'll post it here.

quote:
Originally posted by EvilEngineer
Depends on what app is acting up. Some problems can be solved by installing the compatws.inf security template, located in a default installation at C:\WINNT\security\templates - One instance where this helped was with an Office 97 default install for one of my network lUsers. They could run Office 97, but spell check was not available!

It may also be a user rights issue, you could try to add a test user to the Power Users group and see if the app runs properly under that context.

I tried to add the user to the Administrators group, and it works. I'll try the Power Users too. However, the question remains why it doesn't work for regular users. And, btw, Office 2000, as well as Visual Studio 6.0, do work fine for regular users.

quote:
Originally posted by Terje
Hi Dan, nice to see you here

Most likely a permissions issue.

1) As a test, temporarily add the user to the administrators group. Does that change anything?

2) You could use auditing to find which file accesses are stopped by lack of permissions.

3) Did you change the default permission settings in Windows?

4) Tell us more about in what way the application fails. Any error message? Anything in the event log?

5) Go back to Unix. Ooobs, wrong forum!

Hopefully not for very long...

1. As I said before, if the user is in Administrators too, it's OK.

2. Huh, auditing?! How do I do that?

3. I didn't change anything.

4. Error message. I don't know if it comes from the OS or from the app. I think I can figure out how to look in the event log. I'll let you know if there's something there.

5. Yeah, I should...

Cheers!
freak

2001-06-24, 2:54 pm

what is the app or apps that do not work?
dmaftei

2001-06-24, 7:35 pm

quote:
Originally posted by freak
what is the app or apps that do not work?

The latest I tried is a "Mavis Beacon teaches you fast typing", or something like that. This is the one that gives me the "Runtime error" message.

I also tried "The Sims" (for my boys; I have better way to kill the time myself ). At first it didn't work, it said that I don't have access rights (I believe). The way I fixed this was to log on as Administrator, and to give everybody full access to "The Sims" installation directory. But I don't think this is how it should work...

Cheers!
Terje

2001-06-25, 2:51 am

quote:
Originally posted by Ciscoguru dmaftei

2. Huh, auditing?! How do I do that?


Select the file or folder you'd like to monitor. The folder containing the application would be a good choice as a start. Press alt+enter to see the properties sheet. Press ctrl+tab twice to get to the security tab. Press the advanced button (alt+v). Press ctrl+tab to get to the auditing tab. Press the Add button (alt+d) add an auditing entry. I suggest you choose Everyone as the user and "failed" for most access types. "OK" your way out of this. You are not finished yet.

Start Local Security Policy on the Administrative tools menu. Under "Local policies" find "audit policy". Select "audit object access". You are probably only interested in failure.

Now start your application. Watch the security log in Event Viewer to see if you get a clue. You may have to experiment a bit to find the culprit.

Terje
Terje

2001-06-25, 3:18 am

quote:
Originally posted by Cisco literate dmaftei

The way I fixed this was to log on as Administrator, and to give everybody full access to "The Sims" installation directory. But I don't think this is how it should work...



You are right in that this is not the most secure way to do it, but it is strong evidence you do indeed have a permission problem.

It is possible that the application needs to write to a file in one of its (sub-)directories. Default permission for Users in the Program files directory does not include write. A w2k aware application should take account of that, but then even programmers do mistakes.

Terje
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