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Author web mail question
yanqui

2004-06-18, 3:33 pm

I have an email account that I can access using web mail. To that account I receive a couple of newsletters, which I often email to my account at work. It's always worked before--until this Tuesday. Not having changed any settings, and the company not having changed any settings, we can't figure out why this isn't working. It never gets to me at work. I can send it and send a copy to my sent items, and it will go there. But here's the mystery--there's no bounce-back message to the webmail account explaining why it didn't get to the other end.

Anyone?
jkhnwspec

2004-06-18, 4:13 pm

quote:
Originally posted by yanqui
I have an email account that I can access using web mail. To that account I receive a couple of newsletters, which I often email to my account at work. It's always worked before--until this Tuesday. Not having changed any settings, and the company not having changed any settings, we can't figure out why this isn't working. It never gets to me at work. I can send it and send a copy to my sent items, and it will go there. But here's the mystery--there's no bounce-back message to the webmail account explaining why it didn't get to the other end.

Anyone?



PM me with your web mail account E-mail
address so I can send you a message and have you respond to it.
yanqui

2004-06-21, 10:10 am

Okay, I've narrowed it down to the webmail system, because I sent them to my work account from my home account, and I got them all intact.
jkhnwspec

2004-06-21, 12:41 pm

quote:
Originally posted by yanqui
Okay, I've narrowed it down to the webmail system, because I sent them to my work account from my home account, and I got them all intact.


Could be a result of the HTML used in the original message too. Thanks for the update!
yanqui

2004-06-21, 12:59 pm

quote:
Originally posted by jkhnwspec
Could be a result of the HTML used in the original message too. Thanks for the update!


The strangest thing is that it's all of a sudden that I can't do the forward.
enforcer

2004-06-21, 2:06 pm

quote:
Originally posted by yanqui
The strangest thing is that it's all of a sudden that I can't do the forward.



how about the Epilogue?
yanqui

2004-06-21, 2:26 pm

quote:
Originally posted by enforcer
how about the Epilogue?


I'm a woman--I promise you I'll always get the last word.
enforcer

2004-06-21, 2:37 pm

Well let me try with "Zygote"
yanqui

2004-06-21, 2:49 pm

zz Topp.

but this is not the freudian question thread.
yanqui

2004-06-21, 3:57 pm

Hmmmm...this could be significant. The webshield just blocked delivery of a word document to several users in our group.

I think the watchdoggie might be getting a little too hungry.

Anyway, they may have some settings to tweak, which may affect some html newsletters, or may not. I'll bet that after Mr IT CPA gets done examining the problem with the blocked word document I'll once again find myself able to forward a my newsletter using webmail.
jkhnwspec

2004-06-21, 5:45 pm

quote:
Originally posted by yanqui
Hmmmm...this could be significant. The webshield just blocked delivery of a word document to several users in our group.

I think the watchdoggie might be getting a little too hungry.

Anyway, they may have some settings to tweak, which may affect some html newsletters, or may not. I'll bet that after Mr IT CPA gets done examining the problem with the blocked word document I'll once again find myself able to forward a my newsletter using webmail.



At least you know more about it now than you did in the beginning.
yanqui

2004-06-21, 5:54 pm

quote:
Originally posted by jkhnwspec
At least you know more about it now than you did in the beginning.


Every day is an education.

I try to look at that as a positive thing, and most of the time it works.

However, occasionally I learn something I didn't want to know...
yanqui

2004-07-02, 6:31 pm

Well, whatever was causing the problem just suddenly stopped.

I have a feeling the firewall settings were the culprit, because for several days we were having trouble receiving legitimate attachments, and now we're fine.

We have some real geniuses in our IT dept.
curiousgeorge

2004-07-02, 7:36 pm

You'll say that until you become one of those geniuses in the IT department.

Then you'll always say it's the end user's fault.
enforcer

2004-07-03, 6:51 am

quote:
Originally posted by curiousgeorge
You'll say that until you become one of those geniuses in the IT department.




careful! I think that is a sore point at the moment.
jkhnwspec

2004-07-03, 10:07 am

quote:
Originally posted by yanqui
Well, whatever was causing the problem just suddenly stopped.

I have a feeling the firewall settings were the culprit, because for several days we were having trouble receiving legitimate attachments, and now we're fine.

We have some real geniuses in our IT dept.



Thanks for the update. Good to see things are better now.
yanqui

2004-07-06, 9:32 am

quote:
Originally posted by enforcer
careful! I think that is a sore point at the moment.


Ahhh, I came to the conclusion long ago that I'm never going to be a part of this IT dept. Our most recently-hired tech is very nice; he just doens't know his *** from a hole in the ground; (wonder if he plays golf--that could be a real liability!)

I've ended up having to call them because they've changed my password on the server--three or four times.

I'm also stirring up the waters about my current job; I may be able to devote full-time effort to looking for an IT position really soon.
yanqui

2004-07-06, 9:34 am

quote:
Originally posted by curiousgeorge
You'll say that until you become one of those geniuses in the IT department.

Then you'll always say it's the end user's fault.



Lots of times it is the end-user's fault--but lots of times, and this is particularly pertinent in our company, it's the end-user's fault because they didn't know something they needed to know. I'm actually planning my escape route even as we speak.
yanqui

2004-07-07, 10:06 am

Yeeeeeeeeeeeeeehah!


(that's a redneck term, by the way.)


I have a job interview *gasp* tomorrow for PC tech support.

It's a start, and I'm cautiously optimistic.
enforcer

2004-07-07, 10:53 am

There are no Politically Correct tech support people.
yanqui

2004-07-07, 10:57 am

quote:
Originally posted by enforcer
There are no Politically Correct tech support people.


I'm thinking that's a GOOD thing!

I've worked very hard to be as politically incorrect as possible while proving that being politically incorrect doesn't have to mean being rude.

Just wish me luck, if you're so inclined.
enforcer

2004-07-07, 12:26 pm

quote:
Originally posted by yanqui


Just wish me luck, if you're so inclined.




you leave my inclinations out of this

































ps. GL
yanqui

2004-07-07, 12:35 pm

YOur inclinations are never called into question--you leave no doubt as to your inclinations--sometimes with WAY too much information.




thanks
jkhnwspec

2004-07-07, 1:55 pm

quote:
Originally posted by yanqui
Yeeeeeeeeeeeeeehah!


(that's a redneck term, by the way.)


I have a job interview *gasp* tomorrow for PC tech support.

It's a start, and I'm cautiously optimistic.



Let us know how it went. Hopefully it will be a positive interview.
jennie313

2004-07-08, 10:07 am

Good luck, Yanqui! Or did you already have the interview?
yanqui

2004-07-08, 10:13 am

It's this afternoon. And believe me, I have lots of things I want to interview the interviewer on, like the company's efforts to encourage professional development, etc.
lseals

2004-07-08, 10:17 am

Good luck, I'm sure you will do great. Let us know how it turns out.
yanqui

2004-07-10, 8:30 am

I've heard that the long the interview, the better it's going. the interview started right at 3:30, and at 4:45, the manager asked if I had time to take a skills assessment. Of course I did, and every question was one I'd seen somewhere on the study material for the A+ exams--there were no surprises! Also I had to write out a description for the installation of an external modem, so they could assess my communication skills. Then the manager said that when they have someone in that they're really interested in, they try to do the second interview right away, and did I have time to do that? So I did, of course. I think it pleased them to have a woman applying for the job, because they said that women are underrepresented in the field. they asked if I could give any insight to that, and I really couldn't, especially since every techie I've ever met has been great about sharing knowledge and bringing in "new recruits." In our part of the country, they have trouble finding qualified tech support, but also, in our part of the country, they haven't seen the need for it. It's a company that promotes heavily from within, mostly because of the dearth of IT professionals. They encourage professional development, but they don't require it--just the opposite of where I am now. There is one female support tech, there have been three but two have moved up to management positions. Both managers I spoke with started out as support technicians. Overall, I was encouraged, but my mood remains cautiously optimistic. It's a long drive from home, and if the compensation package won't justify the extra two hours to my day, I'd have to think long and hard about it; but so far it's been the only door I've seen, and it has become evident that where I am with my current employer is where I will remain with them, and fifty cents an hour more each year is the future for me. So we'll see what happens next week. I think they're looking to fill a couple of slots.
lseals

2004-07-11, 12:02 am

Sounds like you did great, hope everything falls into place for you. Let us know how it goes.
gr33nd4yg1rl

2004-07-13, 3:10 am

quote:
Originally posted by yanqui
I've heard that the long the interview, the better it's going. the interview started right at 3:30, and at 4:45, the manager asked if I had time to take a skills assessment. Of course I did, and every question was one I'd seen somewhere on the study material for the A+ exams--there were no surprises! Also I had to write out a description for the installation of an external modem, so they could assess my communication skills. Then the manager said that when they have someone in that they're really interested in, they try to do the second interview right away, and did I have time to do that? So I did, of course. I think it pleased them to have a woman applying for the job, because they said that women are underrepresented in the field. they asked if I could give any insight to that, and I really couldn't, especially since every techie I've ever met has been great about sharing knowledge and bringing in "new recruits." In our part of the country, they have trouble finding qualified tech support, but also, in our part of the country, they haven't seen the need for it. It's a company that promotes heavily from within, mostly because of the dearth of IT professionals. They encourage professional development, but they don't require it--just the opposite of where I am now. There is one female support tech, there have been three but two have moved up to management positions. Both managers I spoke with started out as support technicians. Overall, I was encouraged, but my mood remains cautiously optimistic. It's a long drive from home, and if the compensation package won't justify the extra two hours to my day, I'd have to think long and hard about it; but so far it's been the only door I've seen, and it has become evident that where I am with my current employer is where I will remain with them, and fifty cents an hour more each year is the future for me. So we'll see what happens next week. I think they're looking to fill a couple of slots.


Sounds to me like they were very impressed with you. i hope you get it!
yanqui

2004-07-16, 10:35 am

Update, I'm sure you've figured out that if I'd gotten the job it would have been plastered in large bold letters as a thread topic somewhere. But it's okay, really, because I still feel validated in my knowledge. Hey, I got short-listed and had a second interview. And I haven't heard anything, at all, but it has been a week.

ON the local front, I asked my bosses here for more work to do (how often does THAT happen?). I was told that in the event that I got an IT job somewhere they would be hard pressed to train someone else to do all they know I'm able to do. The only way I can get more to do is if I tell them I'm willing to abandon my IT ambitions. I will never move to IT in this company, becuase they don't value the experience I have. Truthfully, (pardon the typing, I' have a migraine and the painkiller just kicked in)they don't know what sortr of experience I have because nobidy in teh iT dept has interviewed me. And the only valid credential elsewher in our company is CPA--those of us lacking it call it Willy Wonka's Golden Ticket. I thought it was just me bing snitty about it, but it seems that the practice is flagrant enough that EVERYONE knows it, if you dont have CPA by your name when you walk through the front door (getting it later doesn't count), get very comfortable because where you land first is where you stay. That's why my profile now says I'm working on getting fired. Sometime next week I intend to tell them that I am not going to abandon my ambition. They feel that they are well within their rights to fire me because they know that someday I'll leave. My boss actually SAID, 'I think we're being nice by letting you stay even though we know you're looking for a job somewhere else." So since they won't increase my workload, even though I've asked them to, the fact that they can't keep me busy basically frees up a lot of my time for other things.

Like posting stupid remarks to great forums.
me? I dunno...

2004-07-16, 10:41 am

quote:
get very comfortable because where you land first is where you stay.


isnt that communism?
yanqui

2004-07-16, 10:49 am

Communism? Not to the best of my knowledge. More like feudalism, i think.

This company is a privately held corp, so not subject to a lot of public scrutiny. They operate well within the law, no problem there, but there are some things that they do that served them well when they were smaller in scope that need to be revisited. For a long time there weren't extra people to move around within the company, so when there was a personnel need, they had to hire from outside. There has never been a job opening posted within this company. Being privately held and not doing business with any governmental entities, they can do that. And as a result, anyone who wants to expand their opportunities has to look elsewhere. And that's not just me being catty about it, I never even said that to anyone. I really thought I was just feeling that way because I was disappointed, but then I heard the very same thing from a bunch of other people.

Every once in a while, a new manager comes in and starts scoping out the people in his department for people with growth potential. And we do have a new recruiter who would like to see more of that, but she has to convince executive management that it's a good practice. I'll be long gone before it's implemented.
me? I dunno...

2004-07-16, 12:43 pm

beaurocracies are like brain cells,

it seems your always running into a dead link...
yanqui

2004-07-16, 12:47 pm

quote:
Originally posted by me? I dunno...
beaurocracies are like brain cells,

it seems your always running into a dead link...



Well, for sixty years this company has been running at a nice profit and growing, so I guess management likes to stay with what htey know has worked in teh past.

It'll be okay, right now it just feels kind of raw.
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