|
Home > Archive > General Discussion > March 2004 > WTG Verizon!
You are viewing an archived Text-only version of the thread.
To view this thread in it's original format and/or if you want to reply to
this thread please [click here]
|
|
| ruscorp 2004-03-29, 3:18 pm |
| Good job knocking out 911 in the city Friday! I saw it on TV all the way from Killington, Vermont on WPIX 11.
What's next to screw up? How about routing smoking complaints to Bloomberg's home number? | |
| DaDnDe 2004-03-29, 5:29 pm |
| ok guess im on the wrong side of the US of A... so i didnt hear what happened... | |
| KiwiPete 2004-03-29, 5:45 pm |
| You're confused?
I'm on the wrong side of the planet.
Google sez:
"NEW YORK -- A day after a data-entry error temporarily shut down the city's 911 emergency line, Verizon announced that a supervisor would be required to oversee future work that might affect the system. The system shut down Friday night after a Verizon employee making service changes to a bank's phone system accidentally rerouted 911 calls to the bank, Verizon spokesman Daniel Diaz Zapata said Saturday. "We have immediately altered our processes to ensure this type of situation does not reoccur," he told The New York Times for Sunday editions.
The employee, who was not identified, was working alone when the accident happened. Zapata said the employee would probably not be penalized. It was unclear how many 911 calls were placed while the system was down beginning at about 7:20 p.m. Friday, officials said Saturday. By 8:30 p.m., calls had been diverted to the city's 311 information line, and both police and fire officials said the failure apparently did not lead to any fires or crimes going undetected. Full 911 service was restored at about 9:40 p.m." | |
| DaDnDe 2004-03-29, 6:11 pm |
| yep... definitely a boo-boo alright... | |
| ruscorp 2004-03-29, 8:28 pm |
| quote:
Originally posted by DaDnDe
yep... definitely a boo-boo alright...
Knocking out 911 service in 3 out of 5 boroughs qualifies as more than a "boo-boo" to me. This is strike two for Verizon. (Strike one was the phone failure during the black out) |
|
|
|
|