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| carpediumtoday 2004-10-21, 1:47 am |
| anyone know why in windows 98 that I loose printers sometimes? I have to reboot and then I have printers again. Anyone know how to fix this, I can not find anything on it. Thanks. | |
| curiousgeorge 2004-10-21, 2:06 pm |
| Win 98 is nearly SEVEN years old. It's time to upgrade. | |
| carpediumtoday 2004-10-22, 12:00 am |
| Thanks for your help. I cant tell you how much this helps. | |
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| carpediumtoday 2004-10-22, 1:21 pm |
| I thought these forums were for helping others that were looking for technical help. Turns out all examnotes.com is is a wasted effort. | |
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| What trouble shooting steps have you taken so far?
Are they local printers?
Is it just one printer? | |
| curiousgeorge 2004-10-22, 3:18 pm |
| Carpe,
lighten up dude. just because we couldn't answer you based on vague information about an OS that's almost seven years old doesn't mean we're not here to help.
You haven't given us any info about your problem or what you've tried.
Are these local printers or network printers?
What do you mean by "loose printers"?
Do you mean you can't print to them, they are greyed out, or they don't appear at all?
How often is "sometimes"?
Have you tried reinstalling the printers?
Are you having this problem only on Windows 98 machines or all OS's?
What have you tried?
before you have a temper-tantrom, you need to give a little detail. | |
| carpediumtoday 2004-10-23, 1:50 am |
| Ok, here is what happens: I try to print to a network printer, via IP or through a shared printer. It will act like it prints, but nothing prints out. You go to look at the printers and there are no printers at all added. You reboot and the printers that have been installed before magically reappear. You might be able to print a few times, and then you go print again and bam, they are gone. Reboot and there they are again. This is a real bother to my clients and I cant seem to fix it. OK, what have I done about it? I have reinstalled the printer, reinstalled a different driver (like going from a 6pcl to a 5e driver), I have remapped it to print directly to an IP address, and also to shared name (\\server\printer), done all the updates to the OS, none of these produce any results. Someone said to me something about a registry setting, but she didnt know and I try to look it up but no success. Does this help in describing my situation? Thanks in advance. | |
| carpediumtoday 2004-10-23, 1:53 am |
| Also, this is mainly with Win98. I cant affort to upgrade at the moment, and this is with only a few of the pcs. There does not seem to be anything in common except the OS. Tried all of the above for all of these, with no results. | |
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| curiousgeorge 2004-10-24, 2:27 am |
| Do you have a firewall running on any of the machines or something like zone alarm?
We share printers in some of our offices and the firewall on XP blocks the printing even though the file and printer sharing is allowed through the firewall.
Also, install this so you can create a standard TCP/IP port on your W98 machines.
ftp://ftp.hp.com/pub/networking/software/hpspm98.exe
hope that helps. | |
| dooky 2004-10-24, 12:51 pm |
| your spooler service is crashing but it's win98 so you can't see it. If you had win2k or xp you'd just restart the spooler service. in your case you can't do that so you have to reboot. you should upgrade your printer driver. also you may have some corrupted system files. don't quote me but I think its lpt.vxd and 1 other. you can replace those in msconfig under tools and file verification. see support.microsoft.com for a good article on that subject. while your at it run a thorough scandisk and clear out your temp files. make sure you aren't about to run out of disk space. at least on servers low disk space can cause services to stop. | |
| sandy7000 2004-10-24, 2:32 pm |
| I never thought of the spool file. This has been in the back of my mind for a couple days. I've been curious as to what would be the answer. Thanks for your info. | |
| dsurferdon 2004-10-24, 2:53 pm |
| another area to check might be the network cards and environmental settings. I have in the past had challenges on 98 machines with the fact that the local pc would go to 'sleep' and connectivity be lost. Sounds like the re-boot - reinitializes the connectivity, which then allows the print job through. |
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