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Author Norton Antivirus -- Too Much Memory?
Nicole

2001-08-19, 11:19 am

Greetings all,

I have a friend who just installed a 512MB DIMM, bringing his system up to 756MB RAM... and now Norton Antivirus says it doesn't have enough system memory to run?! It doesn't seem like bad memory; everything else is peachy.

Symantec's site didn't have anything, nor did a web search. Before I send him off into tech support never-never land, has anyone seen this problem or can think of a solution?
Bobby Digital

2001-08-19, 11:23 am

Nicole, have your friend uninstall and then reinstall Norton. I have seen that before and usually reinstalling it fixes the problem. Don't know why it does that though.

BD
ccieToBe

2001-08-19, 1:01 pm

I've never heard of that happening with Norton. I have seen a simular message twice with Outlook Express, but both were isolated insidents (restarted each PC and the prob never reapeared). My main PC has 512MB of RAM, and before I switched over to FreeBSD, I was running Norton in Win98 w/o any problems.
TW2001

2001-08-19, 1:23 pm

Yeah, this sounds like a typical windows memory management problem.Reboot.
Bobby Digital

2001-08-19, 5:13 pm

My suggestion is under the assumption that the obvious choice of rebooting was tried first

BD
Adam3

2001-08-19, 5:34 pm

reboot or reinstall
Nicole

2001-08-19, 7:21 pm

Thanks for the suggestions. I suggest that he uninstall and reinstall. He's pretty computer savvy, and wouldn't have asked for help with a problem unless he had at least rebooted.
WildBill

2001-08-20, 1:26 pm

I had a similar problem with a K7V motherboard with 768 MB of Ram. Tell your friend that if he is he using his Norton to defrag his hard drive you can get this message.
Kasor

2001-08-20, 4:44 pm

I believed Norton AV do need a lot of memory to run...
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