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Home > Archive > General Discussion > June 2001 > My Resume
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| boss_9877 2001-06-28, 5:32 pm |
| Hello everyone, I would like for all of you to take a look at my resume and give me your opinions. I would like a help desk position but do not think I would qualify for it.
Title: Field Service Technician
Employer: Getronics
Salary Desired: $30-40K
Travel: Heavy >50%
Relocation: Texas, Florida, Chicago
Security Clearance: No
Resume
EMPLOYMENT OBJECTIVE
To gain a dynamic and challenging computer related position that will allow me to use and enhance my current knowledge and experience.
EDUCATION
ITT Technical Institute
Major: Electronic Engineering & Tech
5/99
EXPERIENCE 07/20/1999 -Present
GETRONICS
Field Service Technician: Provide hardware maintenance for over 90 agencies. Installs, tests and configures desktop products including networked environments. Install, maintain and repair a variety of IBM, Hewlett-Packard, printers, servers, desktops. Operates basic operating system software (dos, windows 95, 98, NT, Unix) and standard applications. Performs backups and restores on PC’s. Performs upgrades and conversions.
SKILLS
Installation and configuration of PC based hardware and software Installation and configuration of client software for network connectivity. Proficient in PC hardware/software installation and troubleshooting. 2 years experience in installation and support of Windows 95,98, NT workstations . Also install cisco 2525 routers and connect all network equipment including modems, mau , in a lan environment. Professional appearance and excellent customer skills. A+ certified, Network+ certified, pursuing CCNA certification. | |
| imran1430 2001-06-28, 11:06 pm |
| the certs should be under a little section of their own instead of being in the skills section | |
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| If you earned a degree you might want to tell people what it is. | |
| Nicole 2001-06-29, 10:27 am |
| I'd ditch some of the stuff at the top. If they want a security clearance, they'll ask you. (But if you did have one, I would definately keep in on.) Also, your current employer is in your experience section -- not need to repeat yourself. Skip the travel, too -- help desk folks don't travel.
I think you are qualified for a help desk position, but you need to emphasize your help desk assets -- customer service, experience working in different enviroments and with lots of different equipment, etc. -- in your resume. Read help desk ads and look at the qualities they want, then think about things you do in your job already that fit. Then highlight those in your resume.
I don't think you'll get $30-40k for a first-time help desk job, and I would take that off your resume, too. If they like you, you can negotiate up. But don't give them the excuse to bump you off the pile for wanting too much money. | |
| donald 2001-06-29, 3:58 pm |
| I agree with Nicole that a little steep for starting out pay. As far as where you can put your resume a lot of telephone companies and cooperative are hiring tech support you maybe able to get a lot of experience at one of these places which will have you doing every thing from router config to help desk. they usually don't pay as good but the experience is well worth it! | |
| boss_9877 2001-06-29, 9:12 pm |
| Thank everyone who replied. But nicole I would like to possibly get into a help desk environment but after this year I'll be making right at 40,000 being a field service technician. I will touch up my resume, Thanks | |
| Nicole 2001-06-29, 11:01 pm |
| I figured you were probably making your target salary now, but a lot of time changing career tracks means take a big salary dent.
Why help desk? Are you eventually trying to ramp up to a sys admin gig? If so, you might be able to get a job inhouse as a hardware guy somewhere, and use the opportunity to expand your knowledge and experience. It might be a better way to leverage your current experience without taking as big of a salary cut. | |
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| I don't understand why you feel you are not qualified for a help desk position. From what I can see, you would probably be overqualified for most of these jobs. | |
| boss_9877 2001-06-30, 9:58 pm |
| Thanks mug and nicole. I have a new resume that I just completed. I'm glad I received a couple or replies so that I could see where I was at with my resume. To tell you the truth I really do not know which direction to go as far as my job search. The reason I say that is because there is so many positions a persom may qualify for but when you go to a search engine you might be looking in the wrong job sections. I really what to get involved with routers that's why I'm studying for the CCNA and hopefully all the others to. |
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